Service Excellence Program Module 1: ATTITUDES FOR SERVICE
Wednesday, 5 October 2016 from 10:30 AM to 12:00 PM (EDT)
This interactive module is about taking 100% responsibility for yourself and the attitude that you convey every time you come into contact with a client (internal or external). We will discuss how to create a friendly, low-pressure, and high service environment for your clients, while keeping yourself productive and service-oriented throughout your day.
Target Audience: All staff
Note* Professionals and above may attend the Service Excellence for Leaders Session instead*
Prerequisite: No prerequisite to attend required