Over the past two years the Government of British Columbia has been transforming its web presence. As part of a government-wide strategic initiative, ministries are making have been instructed to transform their sites to a citizen-focused, service oriented web presence. They're now consulting with citizens during the research and design phases of their web development projects. And they're improving their content, navigation and services so citizens can do more online.
One government department, staffed with user experience experts, is leading these changes. They've provided direct support and developed training and toolkits to help ministries plan all aspects of their web projects, from strategy and research to design and governance. And they consult with ministries to help them coordinate their efforts and align them with the government's new citizen-focused direction.
Dominique Bohn and Blair Neufeld have been at the centre of this transformation. In this one-hour presentation they'll talk about the strategies behind the BC government's new approach to the web, the tools they're using to transform their web presence, and the lessons they've learned in the process.
Dominique is the Director of Web Design in the BC Ministry of Labour, Citizens' Services and Open Government, Strategic Initiatives Division.
Blair Neufeld is the Director of Information Architecture in the in the BC Ministry of Labour, Citizens' Services and Open Government, Strategic Initiatives Division.
When & Where
nForm User Experience
nForm is one of Canada’s leading user experience strategy, design and development firms. With offices in Edmonton and Toronto, we help public and private-sector organizations create better websites, apps and intranets.