his session focuses on planning practices and strategies needed by organizations whose success requires them to adopt an enterprise orientation, with the possibility of generating an operating surplus, to ensure their ability to provide services to the community.

We will examine real-time planning elements including the businesses you are in; identifying the critical elements for success; what you want your enterprise to achieve; the strategies you will need to use to accomplish your goals; clearly identifying the investments needed to make the enterprise successful; and understanding your cost recovery requirements.