Sales Have Ended
Sales Have Ended
This year’s conference theme is Disrupt & Transform. We think the theme captures the rapid changes happening around us, as well as the ways we are changing ourselves to stay relevant in turbulent times.
For full information about the BC Library Conference, please visit http://bclaconnect.ca/2016-conference before registering.
What does it mean if a session is greyed out?
Greyed out sessions are now at room capacity. We have assigned rooms based on the Early Bird registration session selections. All sessions other than keynotes, tours, and PDI sessions are first-come, first-seated, so please arrive promptly to the sessions you wish to attend, and feel free to switch on site. We will be providing the room locations by April 25, and they will be available on a pdf "Conference at a Glance" for each day on the Conference website.
Can I register on behalf of someone else?
If registering an attendee, please do only one registration at a time. Use your own information in the "buyer" section, and your participant's information in the "attendee" section. PLEASE forward a copy of the confirmation you receive as buyer to your participant, as they do not receive full information automatically.
Where can I contact the organizer with any questions?
Please email firstname.lastname@example.org and copy email@example.com
What is the refund policy?
Refunds are subject to a $50 cancellation fee. Request must be made in writing before May 3. Please allow up to 4 weeks for cheque refunds to be processed. Credit card refunds may take up to 5 business days.
The name on the registration/ticket doesn't match the attendee. Is that okay?
No. Registrations are not transferrable, and the name on the registration is the name that will be on your badge. If you've made a mistake on your registration, please provide full details to firstname.lastname@example.org - please allow up to 4 business days for a response.
If I am speaking and have a coupon code, where do I enter it?
On the Register pop-up that shows the various registration rates, there is a link at the upper right that says “Enter Promotional Code”. Enter the code in the field that opens, and click Apply.
Why should I select my sessions? Does selecting my sessions mean a seat is reserved for me?
Selecting your sessions helps us assign our largest rooms to the sessions with highest attendance. We check for valid badges at the door but session selection does not guarantee a seat, so please plan to arrive in time to find a seat.
Can I register on site?
If you register online, your badge will be available for pickup at the registration desk in the lobby of the Sheraton. If you have not registered online, on-site registration is subject to availability, and there is a surcharge of $50 – $100 on top of the regular rates. There may be significant delays in processing on-site registrations, so we strongly recommend registering online by May 3. Payment by cash, cheque, and credit card is accepted on site; we are unable to process debit.
Can I pay by cheque?
We prefer credit card payment if possible, but if you need to pay by cheque, please use these instructions: In the Payment section, choose Pay by Invoice. Complete all of the steps to register, and when you receive your confirmation, please print and mail a copy of this with your cheque. Please ensure that payment arrives at BCLA by May 3. The confirmation you receive is Eventbrite’s only “invoice” and it may not be sufficient for your accounting purposes, which is one of the reasons we recommend credit care payments. Please use the Order Number as your Invoice Number.
Are the Wednesday Professional Development Institute sessions included in registration?
No - registration for the PDI sessions is on a separate form, and has a separate cost. Please see: https://bclaconnect.ca/2016-conference/program-speakers/pdi/ for more information. Registration must be completed by May 3.