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Advanced Certification "Creative Conflict Management" with LEGO® SERIOUS PLAY® methods

Tuesday, 27 February 2018 at 9:00 AM - Thursday, 1 March 2018 at 5:00 PM (PST)

Advanced Certification "Creative Conflict Management"...

Ticket Information

Ticket Type Sales End Price Fee GST/HST Quantity
Training ticket for three days of Creative Conflict Management with LSP
The price includes training, a full training manual, LSP diagnostic cards, and certificate. Once you are booked with us, we will send you the email information to book your discounted room at the Nita Lake Lodge. Please note our terms of use:
3d 20h 47m $3,000.00 $0.00 $150.00

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Event Details


Creative Conflict Management - Advanced Training in LEGO® SERIOUS PLAY® methods. 

Join us for LSP Advanced Certification training for Peace Keepers. The LEGO® SERIOUS PLAY® methodology system is the perfect tool for managing conflict. 

Ugh, another conflict! Have you ever wished you had the creative tools to help manage these nasty beasts? Well, you’re not alone.  

If you are leading innovation, chances are you’re leading change. Even the most positive change initiatives can be disruptive. Interpersonal, intergroup, and/or multilevel organizational conflicts can erupt without warning, and at the most inconvenient times. When small conflicts are poorly managed it can lead to conflict tsunamis that surprise even the most skilled facilitator. But you won’t get swept away or washed up if you have better tools at the ready.

Professionals with these tools in their LEGO Serious Play methods toolkit can skillfully analyze and manage conflicts. 

Learning Plan: 


  • -      Conflict theory
  • -      The prosocial value of conflicts for groups
  • -      How thinking styles (yours and others) impact team and group dynamics
  • -      Apply LEGO SERIOUS PLAY methods and other creative tools to conflict management
  • -      Identify the best tools to analyze the conflicts
  • -      Supplement your creative program and make it even more adaptable and creative with new tools and techniques 
  • -      Use underlying neuroscience principles to change negative dynamics
  • -      Facilitate and explore new activities, tools, and techniques
  • -      Create your own specialized kit for your unique client situations 


 If you do not have a previous LSP certification course, please sign up now for one of the scheduled courses being offered. One day "Jump into LSP" or any Teams and Groups work as a pre-requisite.

This is a fast-paced, jam-packed program, so be prepared to become immersed in deep-level thinking.  The training is based on our work with clients, and client cases will be presented such as in health care, governments, and private industry.  The underpinnings of our strategy work are based on the work and research of the founding fathers of LSP—Johan Roos, and Bart Victor—as well as their collaborations with Statler & Burgi. 

Along with your manual, you will also receive templates you can use to better understand clients’ needs, research articles, LSP diagnostic cards, sample roadmaps to get results. Remember, you can apply all these workshop formats to sessions interpersonal, intergroup, and large multigroup conflicts.

Have we caught your interest? Get in touch with us and we’ll be happy to answer your questions:




READY to go....Register NOW seats for this program are limited as we have very small class sizes to ensure knowledge transfer. 

This program has been developed by experts in Conflict Management & LEGO SERIOUS PLAY Methods and has been reviewed by a seasoned post-secondary school curriculum designer:

Jacqueline Lloyd Smith and Jennifer Webster are your trainers:

Jacqueline holds a Masters Degree in Conflict Analysis and Management along with an MBA in Management Consulting. Jacqueline is also a trained and registered Art and Play Therapist (since 1991).   She is also a LEGO SERIOUS PLAY methods Master Trainer, previously training for the LEGO Systems Group in Denmark (since 2007). She has over 25 years experience in play methodologies. 

Jennifer is a lawyer, mediator, arbitrator, and facilitator who focuses on managing workplace conflict through creative problem solving and relationship building. Prior to starting her own practice, she worked for over 15 years as a labor mediator with Federal Mediation and Conciliation Service, a branch of the Canadian Ministry of Labour. She currently works as a part-time member of the Human Rights Tribunal of Ontario and is on the roster of Arbitrators and Mediators at the Sport Dispute Resolution Council of Canada.  Since 2015, she has been certified in LEGO® SERIOUS PLAY® facilitation approaches and has integrated these approaches into her practice.  


Have questions about Advanced Certification "Creative Conflict Management" with LEGO® SERIOUS PLAY® methods? Contact

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When & Where

Nita Lake Lodge (home of the Strategic Playroom)
2131 Lake Placid Road
Whistler, BC VON 1B2

Tuesday, 27 February 2018 at 9:00 AM - Thursday, 1 March 2018 at 5:00 PM (PST)

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Jacqueline Lloyd Smith is one of the global master trainers, trained by the LEGO Systems Group in the methods of LEGO® SERIOUS PLAY®.  She has over 25 years experience working with individuals, groups, organizations, and communities.  She is a Registered Art Therapist (ATR), a Certified Canadian Management Consultant (CMC),  and holds both an MA and an MBA from Royal Roads University. 

Strategic Play Group Ltd., is based in Whistler, BC, Canada with strategic alliances in the EU, Central and South America and Oceania. We are part of the global movement, a new generation of consultants, who teach and train brain friendly facilitated and collaborative approaches. These unique methods transform the thinking of individuals, groups, organizations, & communities, by using real time strategic thinking and positive psychology approaches. 

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Advanced Certification "Creative Conflict Management" with LEGO® SERIOUS PLAY® methods
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