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Asset Management for Elected Officials: Communicating Levels of Service

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MacKenzie Conference Centre

5745 45 Avenue

Rocky Rapids, AB T0E 1Z0

Canada

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Rural Municipalities of Alberta (RMA), Alberta Urban Municipal Association (AUMA), and Infrastructure and Asset Management Alberta (IAMA) are excited to bring you half-day asset management capacity-building workshops for elected officials and senior administrators! Through support of the Government of Canada and the Federation of Canadian Municipalities (FCM) workshops will be offered free of charge.

This workshop is designed to be an introduction to asset management for elected officials and CAOs only.

Although the workshop is open to all municipalities in Alberta, because it is an introduction, it will be most helpful for smaller municipalities or those with limited progress on implementing asset management.

Topic: "I want a five-star experience for a two-star price": Setting and communicating levels of service (LOS)

What will you get out of the workshop?

During this half-day workshop, you will be introduced to asset management through two modules with the following goals:

Module 1— Define Levels of Service and the Connection to Asset Management

  • Learning Goal: Identify Levels of Service
  • Learning Goal: Identify Common Challenges Related to Municipal Service Delivery
  • Learning Goal: Identify Why Levels of Service are Important and the Connection to Asset Management

Module 2—Identify How to Set Levels of Service

  • Learning Goal: Identify Council’s Role in Setting Levels of Service
  • Learning Goal: Identify the Process for Setting Levels of Service

Module 3—Effectively Apply and Communicate Levels of Service

  • Learning Goal: Incorporate Levels of Service into Decision-Making
  • Learning Goal: Communicate Levels of Service with Constituents
  • Learning Goal: Monitor and Revise Levels of Service

The workshop is being offered at no cost to remove one of the financial barriers we know can prohibit participation in educational workshop opportunities for elected officials and municipal staff.

Registration and a contiental breakfast will begin at 7:30AM in the Westlock Inn and Conference Centre workshop to begin at 8:30AM and will run until 12:30PM. Registration is restricted to elected officials and CAOs only, please indicate in the registration form the municipality and position title of each participant.

Please bring a writing utensil and all other materials will be provided.

To see a list of offerings of other half-day workshops for elected officials, click here. Asset management courses for municipal staff will be offered in May to June. Stay tuned for details.

For enquiries regarding registration, contact Kimberley at events@aamdc.com or 780.616.7106.

This initiative is offered through the Municipal Asset Management Program, which is delivered by the Federation of Canadian Municipalities and funded by the Government of Canada.


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MacKenzie Conference Centre

5745 45 Avenue

Rocky Rapids, AB T0E 1Z0

Canada

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