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BCMA Webinar #10 - Planning Successful Exhibitions

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Refunds up to 1 day before event

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Join us on the third Tuesday of every month for insightful and informative presentations on a variety of topics, delivered by BC museum professionals and special guests.

This month: Planning Successful Exhibitions: Learning from failure, planning for success

Is designing an exhibition like rocket science? Every exhibition is different. Each visitor is different. It’s not easy to get it right.

Let’s explore some exhibitions around the world and have fun learning from their failures! Then we’ll look at 10 key principles that provide the foundation for a successful exhibition. The presentation will focus on practical solutions that work for every museum and gallery regardless of mission or size.

Tim Willis is one of Canada’s most experienced museum professionals. He has led the visitor experience departments of two significant Canadian museums and directed the development of more than 100 museum exhibition and gallery projects. In the late 1980s, Tim joined the Royal Alberta Museum as head of Exhibitions and Marketing. Under Tim’s leadership, the Royal Alberta Museum developed one of the most active exhibition programs in Canada. From 2001 to 2006, he led the development of a new visitor experience - part of the Royal Alberta Museum’s renewal project. In 2006, Tim accepted the position of Director of Exhibitions and Visitor Experience at the Royal BC Museum. His work there focused on the creation of a long-term vision for exhibitions and the entire visitor experience.

In 2013, Tim left the Royal BC Museum to pursue life in private practice. Tim now works with museums in a variety of capacities, including strategic planning, visitor experience master planning, and facilitating community consultation. He is also an associate with Storyline Studio in Seattle developing exhibitions for museums, heritage sites and tourist destinations. Tim also teaches Exhibition Planning and Design at the University of Victoria.

BCMA members can attend these webinars for free. If you are not a member, consider joining to take advantage of many of our great professional development and communications services: become a member here.

Ticket sales end 24 hours before the webinar begins.


Webinars, what are those?

Webinars are online presentations with a host taking participants through a video and/or PowerPoint presentations.

What level of technology do I need to be able to attend?

The BCMA uses the webinar platform, which requires a plug-in download. Please allow plenty of time to download (which begins automatically when you click the webinar URL). Some organizations may require IT support/approvals, so consider trying this a day or two in advance.

The BCMA webinars are best experienced with a computer, a decent Internet connection, and a set of speakers or headphones. You DO NOT need a webcam or microphone to join the webinar. Tip: make sure you are in a space where you won't be disrupted or where you won't disrupt others (if you have your speakers on).

If I don't need a webcam, how can I ask questions?

Participants can engage with the webinar by using the chat function to ask questions and add comments. The webinar host will monitor all questions and demonstrate how to use the chat function.

Are there ID requirements to enter the event?

BCMA members registering with member tickets (free) will be required to enter their member number. Member numbers and names will be cross-checked against current membership lists.

How can I contact the organizer with any questions?

Any questions about the webinars or registration can be sent to Ben Fast, Programs & Communications Coordinator at Any advance questions for webinar presenters can also be sent to Ben and will be passed on to the presenters.

I'd rather not pay by credit card. Can you invoice me instead?

We are unable to invoice for this event. We apologize for any inconvenience this may cause.

What's the refund policy?

Contact Ben at If cancellation is received more than 5 business days before event date, full refund is given less any EventBrite charges. If cancelled less than 5 business days before event date, refund is not given. In this case there are two options: you can either transfer your registration to someone else (see below) or, if there is a waiting list we may be able to transfer your registration to someone on this list in which case your account will be credited less any EventBrite charges.

Can I update my registration information?


Is my registration fee or ticket transferrable?

Contact us at Your registrations can be transferred to someone else with the difference either paid or refunded. For example, if you are a Member and you transfer your registration to a Non-Member, the $10 difference would need to be paid in order for the transfer to be valid. See above for information on refunds.

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Refund Policy

Refunds up to 1 day before event

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