Building resilience and wellbeing - Digital course

This course is aimed at organisations which are committed to promoting emotional health and resilience in the workplace, to improve staff wellbeing and productivity.

This course will take place in two three hour sessions as detailed below. You need to attend both sessions to receive a certificate.

19/07/22 - 9.30 am - 12.30 pm

19/07/22 - 13.30 pm - 16:30 pm

This course will help participants to:

• Appreciate the connection between emotional health and resilience.
• Understand the potential impact of stress on their wellbeing and how to recognise their warning signs.
• Identify how their emotional responses and thinking habits can impact their resilience.
• Explore ways to build their resilience, enhance their wellbeing and prioritise their self-care.
• Identify opportunities to develop their support network.

Attendee feedback:

The training has helped ensure that our staff are equipped to engage with customers in a sensitive and compassionate way. They have also helped our staff to develop the emotional skills to cope with the personal stress of handling such emotive calls on a daily basis - Specialist debt recovery agency.

Digital platform:

• Zoom

Pre-course information:

• Strong internet connection to enable them to interact in this format
• Access to a quiet area
• Ideally access to headsets with a microphone to exclude external noise interruption

Joining instructions will be sent to you prior to the start of your course.

FAQs

How can I contact the organiser with any questions?

For urgent enquiries on the day call 0208 394 8349

What's the refund policy?

Refunds are available for cancellations 30 days prior to the event.