The “Building Resilience to Thrive” online training program will offer relief to businesses and help mitigate the negative impacts of the COVID-19 pandemic by teaching them how to adapt their business models, re-engage their customers and adjust their workplace cultures. Developed in partnership with the University of Victoria, Gustavson School of Business, this program will have one hour seminars once per week for 6 weeks and will be offered four times until the end of April 2021.

Program curriculum will focus on the three key themes of Strive, Build, and Create. Seminar topics will be:

1. Power of Context – Unconscious Bias
2. Emotional Intelligence
3. The Power of Coaching in Business
4. Hire and manage a diverse team
5. Improve experiences for colleagues and customers
6. Adapt your service strategy for better outcomes

The program will be offered on the following date:

March 22nd - April 28th at 11am, first two session on a Monday, following sessions on a Wednesday, 11am to 12pm, PST Registration for Cohort 4 closes March 19, 2021 at 5pm .

Late registration will be accepted until March 26, 2021 at 8am. However, in order to receive a certificate, attendees must attend a minimum of 5/6 sessions.

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