The “Building Resilience to Thrive” online training program will offer relief to businesses and help mitigate the negative impacts of the COVID-19 pandemic by teaching them how to adapt their business models, re-engage their customers and adjust their workplace cultures. Developed in partnership with the University of Victoria, Gustavson School of Business, this program will have one hour seminars once per week for 6 weeks and will be offered three times until the end of March 2021.

Program curriculum will focus on the three key themes of Strive, Build, and Create. Seminar topics will be:

1. Power of Context – Unconscious Bias
2. Emotional Intelligence
3. The Power of Coaching in Business
4. Hire and manage a diverse team
5. Improve experiences for colleagues and customers
6. Adapt your service strategy for better outcomes

The program will be offered on the following dates:

1. Tuesdays at 11am-12pm PST, January 12 to February 16, 2021
2. Wednesdays at 11am-12pm PST, February 24 to March 31, 2021

Registration for Cohort 2 closes on January 8th at 4pm

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