Calgary Service Jam

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Location

Convergent IS

601 10 Avenue Southwest

#Suite 200

Calgary, AB T2R 0B2

Canada

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Event description
Our community, Service Design YYC, is hosting the 1st Calgary Service Jam as part of the annual Global Service Jam!

About this Event

WHAT’S HAPPENING?

Every year, more than 100 cities around the world come together to collaborate simultaneously for one weekend in March for the annual Global Service Jam. The goal? To embark on a 48 hour (or less!) design challenge to create, conceptualize, strategize and prototype services inspired by a secret global theme.

Everyone is welcome at this event: you can be a seasoned design thinker or a complete newbie! We welcome thinkers, tinkerers, and doers of all levels and from various industry backgrounds.

This year will be Calgary’s very first attendance as a part of this global event. The format is a weekend-long workshop that will allow you to explore new ways to create something that can really make an impact. The scale of that impact, whether it's big or small, is up to you. You will be using a design-based approach to problem solving and creativity using methods of service design such as design thinking, group brainstorming, user research, and rapid prototyping & testing.

The Jam’s secret theme will be revealed on the Friday night leading into the weekend, where we’ll then break into smaller teams and start jamming! You’ll walk away from this weekend with some new tools for your design toolkit, a few delicious meals shared with some friends, a solid service prototype, and maybe even a prize.

There are limited spots available so if you want in, pull that trigger!

WHY COME?

One whole weekend of service design jamming where you WILL create something amazing. Oh, that’s not enough? Well, how about:

  • Not only will you get to know people in the design space of your local community, but you’ll be connected to a global network of jammers!
  • You get to take a break from your day job and play the role of a save-the-world designer, while learning techniques and tools to bring human-centred design into whatever it is you do.
  • You’ll immerse yourself in a hands-on creative process and utilize prototyping methods to create a new product or service to inspire the world.
  • You might just come up with the next million dollar idea.
  • You will have a blast!

THE RULES

  • Please be on time and don’t be late—on any of the days! Once we start, you don’t want to skip a beat as every second counts! Your teammates will need you there!
  • All the materials you need will be provided but feel free to bring any additional stuff you might need (your laptop or your favourite prototyping materials).
  • Do not bring a team or an idea. These will form at the Jam.
  • Do not bring pre-made content. The ideas developed at the Jam should be new.
  • Work together in a spirit of collaboration, conversation and co-operation.
  • During the Jam, do not communicate the themes to any Jam in a timezone which does not know them yet, as themes are announced at local times. Be helpful but be secretive.
  • Be prepared to share the results of you and your team’s work under a Creative Commons license.
  • Be respectful of the space we’re in and treat it like you would your own.
  • This is a non-profit event and as such tickets are non-refundable as they cover event costs. You may transfer your ticket to another person if you can no longer make the event.

WHERE IS IT?

We have an awesome venue partner, ConvergentIS, who will be giving us their space for the jam. Exact location details will be given to ticket purchasers.

SCHEDULE

The full schedule will be released in the coming weeks but you should plan to be available for the Friday evening and full days Saturday and Sunday.

SPONSORSHIP

We are actively looking for additional sponsors for this event. Please reach out to servicedesignyyc@gmail.com if that’s you or someone you know!

FACILITATORS & CONTACT

Sydney Johnson (organizer/facilitator)

Tim Chen (organizer/facilitator)

Please contact us using servicedesignyyc@gmail.com with any questions. Day of contact information will be given to ticket purchasers.

RESOURCES & MORE INFORMATION

What is Service Design? https://vimeo.com/88455206

Recap from the Global Service Jam 2019:

Video 1: https://vimeo.com/326662756

Video 2: https://vimeo.com/326662203

Official Global Service Jam website: http://globaljams.org/

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Date and Time

Location

Convergent IS

601 10 Avenue Southwest

#Suite 200

Calgary, AB T2R 0B2

Canada

View Map

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