$570

Comfort in Conflict

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St Albert Inn & Suites

156 Saint Albert Trail

St. Albert, AB T8N 0P5

Canada

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Comfort in Conflict

This course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work. Becoming comfortable with conflict requires an understanding of what it is, the purpose it serves, how it expands and contracts, how people respond, and learning the skills and steps for resolution. We will provide a supportive, inspirational training space for you to learn and practise the foundational skills and models you need to get started. You will be supported by the ADRLI Course Facilitation Team made up of the Instructor and coaches.

This course can be taken as a stand-alone course or in combination with Communicating through Conflict, Communicating through Escalated conflict and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution.

Lead Instructor: Paula Drouin, CMed., MA in HSP, IMI International Mediator Designation. Paula is known for her practical and experiential instructional style that is professional and participant driven. She has created Certicate Programs for Grant MacEwan Community College, York Univeristy, Native Counselling Services of Alberta and Alberta Arbitration and Mediation Society (currently ADR Institute of Alberta). She has instructed at Royal Roads University, YMCA International University, Justice Institute of BC, and ADR Institute of Alberta. and presented a paper in Washington DC at George Brown University. She was one of the pioneers who helped create ADR and Restorative Justice training in Alberta.

Paula has been a Senior Mediator and instructor for the Department of National Defense. She designed and delivered Mediator Training in Bosnia and most recently was contracted by the City of Edmonton to manage all harassment and discrimination complaints on an interim basis.

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St Albert Inn & Suites

156 Saint Albert Trail

St. Albert, AB T8N 0P5

Canada

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