$975 – $1,220

Communitech Academy: Crucial Conversations - Fall 2020

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Online Event

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Event description


Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

Crucial conversations are defined as a discussion between people where the stakes are high, opinions vary and emotions run strong.

Crucial Conversations® teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Crucial Conversations® Online Plus combines engaging on-demand learning with facilitated online feedback sessions with a trainer. The course is delivered over 5 sessions of live instruction, as well as time for self-paced
learning. You'll also receive 12-month access to the Crucial Conversations Online on-demand course.

Learning Outcomes.
You can expect to learn how to:

  • speak persuasively, not abrasively.

  • foster teamwork and better decision making.

  • build acceptance rather than resistance.

  • resolve individual and group disagreements.

This program is best for*:

  • People managers.

  • Technical Leads.

  • Project Managers.

  • Anyone who works with cross-disciplinary teams.

*If you are unsure if Crucial Conversations is right for you, please reach out to us at academy@communitech.ca and we'll help guide your decision prior to registration. We reserve the right to assess program fit and refund your registration fee if required (less Eventbrite's fee, as it is nonrefundable and won't be included in refunds).

Program Details.
All five of the one-hour sessions that make up this program are offered in an open session, virtual format, and take place on the following days:

  • Friday, October 2, 2020
  • Friday, October 9, 2020
  • Friday, October 16, 2020
  • Friday, October 23, 2020
  • Friday, October 30, 2020

All sessions will be held virtually via Zoom* from 9:00 a.m. - 10:00 a.m.

*You’ll receive calendar invites for each session from academy@communitech.ca once your registration has been reviewed, which will include Zoom meeting details.

In addition to the instructor-led virtual sessions, you'll be required to complete self-paced online learning between sessions.

How big is the program?
The class will be capped at 15 and filled on a first-come, first-served basis.

Registration* fees:

  • Employees of startup and mid-size Communitech Member companies: $ 975

  • Employees of enterprise Communitech Member companies & Communitech associate member companies: $1,220

Please register with your business email address, as this is used to validate Communitech membership.

*Note: To encourage diversity of thought in the classroom, we cap participant enrolment at a maximum of six employees per company. If you would like more people from your organization to benefit from this program, let us know and we can talk about a potential team session.

Facilitated by:
Jennifer Porritt - Linkedin


For more information contact the Communitech Academy.

Cancellation policy.
14 days notice is required to obtain a partial refund of the registration fee as Eventbrite's fee is nonrefundable and won't be included in refunds (Friday, September 18, 2020, by 5:00 pm).


We have an awesome community, and we're learning how to support it virtually.
As we adapt to a new normal, please be advised that our Communitech virtual sessions will be recorded for a) use by the Communitech Academy team to review virtual delivery procedures in support of our commitment to provide an outstanding program experience, and b) for limited-time review by program participants when extenuating circumstances prevent a participant from attending a session. Virtual recordings of instructor-led sessions are not a substitute for attending the session. By attending this program, you consent to be recorded.

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Eventbrite's fee is nonrefundable.

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