$20 – $30

Community Futures Wood Buffalo Presents: Customer Service Workshop

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Location

Location

Community Futures Wood Buffalo

9912 Franklin Avenue

Fort McMurray, AB T9H 2K5

Canada

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Refund Policy

Refund Policy

Refunds up to 1 day before event

Eventbrite's fee is nonrefundable.

Event description

Description

  • What does customer service mean to you?
  • How do your attitudes affect customer service?
  • Can you identify your customers' needs?
  • How do I build goodwill though in-person, telephone and online interactions with customers?
  • How do I effectively deal with difficult customers?


WHY ATTEND?

Each one of us serves customers, whether we realize it or not. Maybe you are on the frontlines of a company, serving the people who buy your products or use your service. Perhaps you're an accountant, serving the employees by organizing payroll and keeping the operations afloat. Or maybe you're a company owner, serving your employees and your customers. This workshop will look at all types of customers and how we can serve them by strengthening our customer service process.

Wednesdays from 10:00am - 4:00pm (45 minute break for lunch)

Includes coffee, tea, juice and light snacks.

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Location

Community Futures Wood Buffalo

9912 Franklin Avenue

Fort McMurray, AB T9H 2K5

Canada

View Map

Refund Policy

Refunds up to 1 day before event

Eventbrite's fee is nonrefundable.

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