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Tue, 28 March 2017, 6:00 PM – 9:00 PM MDT
This course gives you the opportunity to understand grief and loss and the signs, symptoms and relief of compassion fatigue. We will identify how to deal with the increased demands for services being put on organizations while at the same time supporting those working with clients. Compassion Fatigue simply put is “fatigue, emotional distress, or apathy resulting from the constant demands of caring for others or from constant appeals from charities” and can put staff and volunteers at risk of becoming deeply impacted by the continuing stress of meeting the often overwhelming needs of client and community. Compassion fatigue can have a significant impact on a workplace if not identified and addressed. It can impact quality of service, job satisfaction, employee retention, employee’s emotional and physical health, and the workplace environment by decreasing productivity and workplace culture. Healthy resilient people make healthy resilient teams!
Who should attend?
This workshop will benefit leaders, front line staff, volunteers and first responders in the social profit sector. This presentation is also helpful for professionals working in a human resources, occupational capacity or workplace wellness programs.
Facilitator - Charmaine Hammond
Fort McMurray was home to Charmaine for 13 years and since 1991 she has worked with many of the social profit organizations in the community. An expert in resilience, Charmaine has taught leaders and staff in business and the social profit sector about compassion fatigue, dealing with crisis and building resilient workplaces. She has an extensive background in the social service and health industry. She was a corporate and family mediator for ten years, worked in the health care sector and was a registered social worker for many years. Her first career was in the Correctional System, which is where she began to see the need for compassion fatigue and resilience training. She has a Master’s Degree in Conflict Analysis and Management; has owned her business for 20 years; and, has presented to more than 200,000 people around the globe. She is a bestselling author, and was just awarded the Ontario Premier’s Award in Community Service. She has a passion for making the world a kinder place… and just completed a North American Kindness tour, travelling 14,000 km in the Kindness Mobile with her husband and their iconic dog Toby.