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Conflict Resolution - December 5, 2017

Thompson Rivers University - Human Resources

Tuesday, December 5, 2017 from 9:00 AM to 4:00 PM (PST)

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Type Remaining End Quantity
Conflict Resolution
Tickets are not required for the event.
5 Registrations Nov 24, 2017 Free  

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Event Details

Conflict Resolution is a program designed to support in understanding and utilizing a conflict management model.  This program will provide an understanding of sources and dynamics of conflict in the workplace. The workshop will help identify each participant’s natural conflict style and how to manage conflict with various style types.

After completing this course, participants will be able to:

  • Understand the different types and sources of conflicts
  • Learn about the impact of individual and cultural differences
  • Learn the Conflict Styles, and gain a clear picture of your own conflict style tendencies
  • Learn the major conflict management strategies, and how to choose the strategy according to the situation
  • Learn to utilize conflict management tools and techniques
  • Improve assertive communication and empathic listening
  • Learn the 4 Steps of Conflict Management Process

 

Have questions about Conflict Resolution - December 5, 2017? Contact Thompson Rivers University - Human Resources

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When & Where


OL 127, BC Centre for Open Learning



Tuesday, December 5, 2017 from 9:00 AM to 4:00 PM (PST)


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Conflict Resolution - December 5, 2017
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