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Crisis Communications and Media Training Workshop

Perth County Emergency Management

Monday, 5 June 2017 from 8:30 AM to 4:30 PM (EDT)

Crisis Communications and Media Training Workshop

Ticket Information

Ticket Type Sales End Price Fee Quantity
Budget Transfer Ended Free $0.00
Partner Organization Ended $125.00 $0.00

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Event Details

This one-day Crisis Communications/Media Training session covers the following key aspects, instructed through slide presentations, case studies, videos, open discussion, as well as short group activities/exercises:

Upon successful completion of this course, participants will:

- Understand the importance of communicating quickly and effectively during an emergency;
- Be able to communicate effectively, both internally and externally, during an emergency or crisis; and
- Be able to speak confidently to the media and the public in various settings, including one-on-one interviews, media scrums and press conferences.


SUZANNE BERNIER, CEM, CBCP, MBCI                                    

Suzanne is an award-winning and internationally-recognized emergency management and business continuity consultant, instructor and speaker, who has helped governments, communities and companies plan for and respond to disasters for nearly twenty years. Her company, SB Crisis Consulting, was recently awarded the prestigious global 2015 Innovation & Excellence Award – Excellence in Emergency Management (Canada), as well as the 2014 International Business Excellence Award – Crisis Communications Consultant of the Year (Canada). She is also the recipient of the 2014 Alumni Achievement Award from her alma mater, Cambrian College.

Throughout her career, Suzanne has been personally involved in crises such as the 1998 “Ice Storm of the Century” in Eastern Canada, 9/11, the 2003 Northeast Blackout, Hurricane Katrina, Hurricane Sandy, as well as numerous floods, fires, severe storms and reputational crises. One of Suzanne’s key career achievements was being commissioned by the United Nations Headquarters in 2008 to help them review, test and evaluate the UN’s pandemic plans and procedures.

Prior to her career in business continuity and emergency management, Suzanne was a news reporter and anchor, as well as government press secretary/communications advisor and speechwriter.

In 1997, Suzanne became Ontario’s first female uniformed Emergency Management Field Officer for Emergency Management Ontario (EMO), where she helped coordinate the Ontario government’s response to floods, forest fires and severe storms.  In recognition of her response work during the 1998 “Ice Storm of the Century” in Canada, she received the Amethyst Award for Outstanding Achievement on behalf of the Government of Ontario.

Suzanne is a Certified Emergency Manager (CEM) through the International Association of Emergency Managers (IAEM), as well as a Certified Business Continuity Professional (CBCP) through Disaster Recovery Institute International (DRII) and a certified Member of the Business Continuity Institute (MBCI).

A self-professed “voluntourist”, Suzanne has been a volunteer with "Continuity Cares" since 2007, returning to New Orleans regularly to help rebuild critical infrastructure, schools and homes destroyed by Hurricane Katrina. She also participated in Hurricane Sandy relief efforts both on Staten Island and in the Rockaways.

Suzanne’s first book, Disaster Heroes, was released in 2015 and tells the stories of ordinary men, women and children who have done extraordinary things to help respond, recover and rebuild following some of the world’s most significant disasters.

Have questions about Crisis Communications and Media Training Workshop? Contact Perth County Emergency Management

When & Where

Perth County Paramedic Headquarters
480 Douro Street
Stratford, ON N5A 3S9

Monday, 5 June 2017 from 8:30 AM to 4:30 PM (EDT)

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