Join us each quarter as we chat with industry experts about how to integrate CS with other departments. In March, we will discuss how to connect CS and Sales teams to drive revenue through new sales and customer expansions.

Each event will host a 3-hour workshop + an Evening of networking, lightning talks and an expert panel. You will also enjoy food and an open bar!

Visit https://www.csinfocus.com/events to learn about other events in this series.

Please Note:

*The workshop begins at 2pm

*The evening event begins at 6pm

*You may buy tickets for just the evening event, or both the workshop and evening event

*To purchase tickets to the full event series, please email ben@csinfocus.com

Agenda (subject to change):

2:00 - 5:00 | Workshop

5:00 - 6:00 | Dinner break

6:00 - 7:00 | Networking, food, drinks, games

7:00 - 7:15 | Opening remarks

7:15 - 7:45 | Lightning talks

7:45 - 8:00 | Break

8:00 - 8:50 | Panel Discussion

8:50 - 9:00 | Closing remarks

Speakers

Perry Monaco, VP Success, LinkedIn

Natasha Narayan, Sales Director, Gainsight Canada

Melissa Madian, Sales Enablement Frontierswoman

Daniel Whistler, Director of Customer Success, Achievers

Fabienne Gordon, CS Consulting & CS at Hearsay

Elizabeth MacAulay-Italiano, Founder, WnTD

About the host

Ben Winn is the Founder and Executive Director of CS in Focus; the CS team for the CS community. Ben won Customer Success Innovator of the Year in 2018 for creating the Account Behaviour Formula, and in 2018 he published his eBook: The Beginner’s Guide to Customer Success.

For information visit https://www.csinfocus.com/cs-sales

Interested in getting a group rate, or locking in your tickets to the entire event series? Have a different question? Just feeling lonely?

Email us at info@csinfocus.com and we will get back to you as soon as we can.