Free
Customer Service Superstars  -   Registration

Customer Service Superstars - Registration

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Free

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Online event

Hospitality Workers Training Centre's Customer Service Superstars will prepare you to successfully re-enter the workforce!

About this event

IMPORTANT - This workshop is available to employers and employees in the Toronto, Brampton, Mississauga regions. Open to tourism and hospitality workers, regardless of work status, and those interested in entering the field.

Exceptional customer service sets businesses – and workers – apart

In this workshop you will learn from a team of instructors and coaches with 100+ years in hospitality between them, who will help prepare you for customer service success in the post-Covid-19 workplace.

With their guidance, you will refresh basic customer service skills, explore the importance of teamwork in a customer service environment, address cultural awareness and unconscious bias, learn to manage complaints and difficult customers, review phone and email etiquette, and develop a mindset that supports customer service excellence in any field.

This is a full-day workshop.

Available session dates:

Thursday, June 16th – 10:00 a.m. – 5:00 p.m.

Visit https://hospitalitytrainingcentre.com/ to learn more about HWTC or you can call us at 1-888-777-HWTC (4982)

Interested in attending more workshops? Check out our other free Hospitality EDGE courses:

Safe Workplace Essentials https://safe-workplace.eventbrite.ca

Back-to-Work Bootcamphttps://back-to-work-bootcamp.eventbrite.ca

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