Hostile conversations with adults in school settings are becoming more commonplace and more intense, and are deemed to be extremely stressful for educators. What can schools do to safeguard the school and effectively communicate with those individuals who have a propensity toward volatility? This presentation gives an overview of the rights and responsibilities of students, parents, teachers and school principals with an emphasis on the knowledge and skills for effective conflict management and conflict resolution. This session also provides a brief introduction to the Healthy Interactions Program.

Come join us to learn how to build rapport with the school community and the professional ways to dealing with difficult people and issues.

RSVP today! Sales will be closed at 2:00PM on March 26 at 2:00PM.

***Please sign up with your Ualberta email. The link will be sent out the day of the session by esapd@ualberta.ca! Make sure to check your email!