Delegation: The Art of Delegating Effectively

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Sherwood Park & District Chamber of Commerce

100 Ordze Avenue

Sherwood Park, AB T8B 1M6


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Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.

Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

This one-day workshop will help you:

  • Clearly identify how delegation fits into your job and how it can make you more successful

  • Identify different ways of delegating tasks

  • Use an eight-step process for effective delegation

  • Give better instructions for better delegation results

  • Recognize common delegation pitfalls and how to avoid them

  • Monitor delegation results

  • Give effective feedback

Course Overview

You will spend the first part of the day getting to know other participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Why Delegate?

To begin, you will explore the advantages and disadvantages of delegation in small groups. You will also complete a self-assessment on delegation.

What is Delegation?

Next, you will learn about the four basic steps to delegation and the different levels of delegation. You will also learn some guidelines for success and what lateral delegation means.

Pre-Assignment Review

As a pre-assignment, you will be asked to complete a case study. During this session, you will discuss the answers.

Picking the Right Person

This session will give you four tools to help you determine who to choose for what task.

The Delegation Meeting

Next, you will learn about an eight-step process that you can follow to ensure you cover all the bases when delegating.

Putting it into Practice

In this session, you will complete a case study and a role play to apply what you have learned so far.

Giving Instructions

You will learn some ways to give good instructions. Then, you will practice giving and receiving instructions through a group activity.

Monitoring Delegation

Next, you will explore five ways of monitoring delegation.

Practicing Delegation

During this session, you will work in small groups to complete a five-part case study to give you hands-on practice with the skills learned during the day.

Giving Feedback

This session will give you some tips on giving feedback. Then, you will work on several different case studies to apply these tips.

Becoming a Good Delegator

To wrap up the day, you will explore the characteristics of a good delegator.

Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

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Sherwood Park & District Chamber of Commerce

100 Ordze Avenue

Sherwood Park, AB T8B 1M6


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