Free

Discover The Secrets of Successful Community Engagement: Panel & Workshop

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Location

University of Calgary

906 – 8th Avenue SW, , T2P 1H9

Room 626

Calgary, Alberta T2P 1H9

Canada

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Event description

Description

UPDATE: working on more space! Will have about 10 spots available by end of week.

Join your engagement, communications and policy peers at the University of Calgary - Downtown Campus in an open discussion of how they beat the odds and successfully implemented community engagement projects to produce winning outcomes. We'll explore the initial challenges and the eventual outcomes met by proponents. This is a facilitated panel and roundtable workshop and we will showcase live examples of engagement projects within Federal, Provincial and Local governments in Canada, the US, and abroad. High level areas to be covered include:

  • Promotion strategies for engagement projects: The Big Picture Overview, Offline and Online options
  • Connecting offline and online channels: Planning and implementation, linking face-to-face and online, linking online to face-to-face
  • Cultivating inclusive community engagement: internet accessibility, content accessibility, improving participant capacity
  • Creating a culture of engagement within your organization or department: building the business case, winning approval, preparing management & colleagues for public criticism, resources and budgets, driving internal processes and uptake
  • Using Social Media: Facebook, Twitter, Google, Fake News, Privacy concerns and everything else
  • Managing Consultation Fatigue: What drives people away? How to keep them engaged? How do we reengage those who appear to have abandoned the cause?
  • Closing the Loop: Letting your participant community know you've been listening and have received their feedback; publishing outcomes; what does good look like?

Other areas of concern that will be addressed include:

  • A Bill Receives Royal Ascent: Now What?
  • The Statement of Work: What to include and what to ask for from a vendor
  • Privacy, Security & other Related Issues: when are you crossing the line with data collection
  • Bilingual Engagement: Are there differences of opinion? What works best?
  • Moderation: How to manage rogue online behaviour; when to NOT keep calm and when you can carry on

A peer group review panel including personnel from government and independent communications consultants will be on hand to share personal experiences, best practice, and answer questions from participants. The event will be facilitated by Anthea Brown and Mark Pivon from Bang the Table.

Participants will also receive:

  • A prepared series of checklists to assist in successfully planning and delivering an online engagement project
  • A one page reference infographic to assist with online tool choice and decision making
  • A business case document prepared by government professionals to assist in communicating benefits to senior managers

Who this applies to?

Persons responsible for designing, developing and delivering online and face-to-face engagement projects, strategy development and implementation personnel, policy planners, market researchers, planners, communications and public relations professionals, directors, managers and executives from both the public and private sector.

Expected outcomes:

Participants will gain practical knowledge and insight into launching an online public participation initiative from those who have first hand experience in the practice. Participants will also receive supplementary resources as takeaways from the event that can be used to guide an online engagement effort in their workplace.

Other notes

While there is no charge to attend this event, it is expected that participants conduct themselves professionally in all manner of attire and behaviour. Light snacks and refereshments will also be supplied during breaks.


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FAQs


What are my transportation/parking options for getting to and from the event?

The event is being held at the University of Calgary Downtown Campus. The location is easily accessible by public transit.

How can I contact the organizer with any questions?

You can contact Mark Pivon at any of the addresses listed here:

  • email: mark(at)bangthetable.com
  • Tel: 604-726-5569
  • Toll free: 800-246-7376

Do I have to bring my printed ticket to the event?

No. We will have a list of registered participants at the door to check-off.

Can I update my registration information?

Sure. You can either send an email to mark(at)bangthetable, or update your information in Eventbrite, as appropriate.

Is my registration fee or ticket transferrable?

Yes. However, it would be appreciated if you would let us know who will be attending in your place, as we sometimes have either personalized namecards or table tent cards to help with event networking.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes. However, it would be appreciated if you would let us know who will be attending in your place, as we sometimes have either personalized namecards or table tent cards to help with event networking.



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Date and Time

Location

University of Calgary

906 – 8th Avenue SW, , T2P 1H9

Room 626

Calgary, Alberta T2P 1H9

Canada

View Map

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