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EO Exclusive: Culture and Customer Service, The WestJet Story w/ Don Bell

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Unparalleled Culture & Customer Service with Don Bell, co-founder of WestJet.

About this Event

As one of the Founders of WestJet, Canada’s “Favourite Airline”, Don Bell, WestJet’s recently retired Executive Vice President, knows that when you win the hearts & minds of your people they will serve your customers better than anyone else and take your business to amazing heights!

Don’s ideas and leadership were instrumental in taking a Start-Up airline in 1996 to one of the few airlines in the world to enjoy quarter after quarter of profitability and sustained double digit business growth – and today WestJet is not only a household name in Canada but it is one of the most successful Airlines in North America.

The Key to WestJet’s success? Putting People first. Aligning the Values and Interest of the People with those of the company. This simple formula coupled with some down to earth common sense principles, has driven an unparalleled Corporate Culture and Customer Experience.

His compelling messages about the Power of People and creating an optimal environment will provoke, enlighten, and offer great take-away value for any organization driven for success.

The event is by invite only for EO members, their employees, business owners and friends of EO.

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This event is now being hosted online via zoom.

When registering you will be given access to the online event details.

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