For Businesses: Mental Health Recognition and Response Workshop

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Event description


Brought to you by the Downtown Yonge BIA, this information session is created for business owners and managers in the Downtown Yonge BIA and its proposed expanded boundary area who want to learn more about techniques for de-escalation when individuals enter their establishments in distress. This session will be faciltated by the Canadian Mental Health Association.

Don't know if your business is located in the area? Click here to view the map.

Details on the Workshop:

This workshop is focused on developing your capacity to respond to individuals experiencing distress. It is particularly helpful for groups working with the public or providing customer service. Groups who have requested and benefited from this workshop include security guards, health care providers, employment service providers, government staff and community workers. After exploring how to recognize distress we will focus on communication and de-escalation skills that work.

Date: Tuesday, February 27, 2018

Time: 8:30am-12:00pm

Location: To Be Announced

Light refreshments will be served.

Spots are limited and available on a first come, first serve basis.

Deadline to RSVP is Thursday, February 22, 2018.

Workshop Poster


How can I contact the organizer with any questions?

Please send any questions or concerns to Susie Barbosa at

Is this workshop open to everyone?

It is currently only open to member businesses in the Downtown Yonge Business Improvement Area and its proposed expanded area. Don't know if your business is located in the area? Click here to view the map. The Downtown Yonge BIA reserves the right to revoke any tickets reserved. If you are unsure if you are a BIA member, or if you are not a BIA member but would like to attend, please contact Susie Barbosa at

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