$395

Multiple Dates

Gemba: The Power of Observation

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Location

340 Albert Street

Alpen Path Solutions Lean Training Centre & Micro Lab

Suite 1720 (Tower III, 17th Floor)

Ottawa, ON K1R 7Y6

Canada

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Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

Event description

Description

Learning how to ‘see with your feet’ through structured observation in the workplace is fundamental for continuous improvement in order to remove assumptions about work viewed from a distance. To become agile means understanding the changing needs of clients. In this 1-day workshop, participants learn about how to engage in Gemba walks and in ethnographic observation of work more generally including with the client. In the workplace, observation is tied with visual management tools that make flow visible and deviations from standards visible. Seeing flow and disruptions to flow is a skill that applies in any context where there is work (such as paid work, volunteer work, home work or school work). This workshop is critical for all employees, including for Mid-management and Senior management to take on the new practice of going to “the real place” where work is performed (Gemba walk). Prerequisite is Introduction to Lean for Government.

Workshop Themes
-Lean tools such as Gemba walk, standard process, standard work instructions, leader’s standard work, visual management with real-time data
-Scientific approach of workplace ethnography – understanding everyday work from the perspective of the worker
-Understanding value for the client with ethnography (observation) in their ‘native’ environment to become agile at flowing value to clients


Part of the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector. We developed and have been teaching the Certificate in Lean for the Public Sector since 2015.

More info on this course: https://alpenpathsolutions.com/gemba/

More info on all our training services: https://alpenpathsolutions.com/training/

More on Alpen Path Solutions: https://alpenpathsolutions.com/

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Location

340 Albert Street

Alpen Path Solutions Lean Training Centre & Micro Lab

Suite 1720 (Tower III, 17th Floor)

Ottawa, ON K1R 7Y6

Canada

View Map

Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

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