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Guest Speaker Event: Unlocking Exceptional Customer Service

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Vancouver Learning Loft, 1152 Mainland Street, Suite 300

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No Refunds

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Businesses that make the customer experience a priority generate significantly higher profits than their competitors. In today's world, clients will often choose to purchase a product or book a service based on how they feel. Customers also expect recognition for their loyalty and that loyalty can't be expected nor does it happen overnight. It begins at the very first interaction and needs to be consistent at every touch point.

Join us as we welcome Emma Hobson, Education Director for Asia, Australia & New Zealand to our Guest Speaker Event. Emma brings over 30 years of extensive customer service knowledge, she also brings a definite Global perspective on all aspects of the professional skin care industry. Emma will guide you through understanding the neuro science of customer service, loyalty programs and how to create an exciting community for your clients.

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Date and Time

Location

Vancouver Learning Loft, 1152 Mainland Street, Suite 300

Refund Policy

No Refunds

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