Question 1

What is the refund policy?

Accepted Answer

Refunds up to 7days before the event.  Gameplay begins at the booking time slot to keep on schedule, please arrive 15 minutes before your booking time to get organized.  Call 250-286-6521 for more information.

Question 2

Can I bring a child?

Accepted Answer

We require all minors under the age of 15 to be accompanied by at least one adult over the age of 18 in the room.  Children under the age of 5 play for free but must be supervised by an adult, and may be removed with the adult if deemed necessary.

Question 3

Can I bring in my phone or food?

Accepted Answer

No phones or other recording electronics are permitted inside the escape rooms. No food or drinks are permitted inside the escape rooms.

Question 4

Where can I store my belongings?

Accepted Answer

Customer belongings can be left with the Escape Room Host. Habitat for Humanity Vancouver Island North cannot be held liable for any lost, stolen, or damaged personal belongings stored.

Habitat for Humanity Pop-Up Escape Room Fundraiser - Haunted Edition