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Handle Objections Effectively and Close More Sales!

North American Sales Training

Thursday, October 26, 2017 from 8:30 AM to 4:30 PM (EDT)

Handle Objections Effectively and Close More Sales!

Ticket Information

Ticket Type Sales End Price Fee GST/HST Quantity
Regular price Oct 26, 2017 CA$1,250.00 CA$0.00 CA$162.50

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Event Details

The biggest fear for most salespeople is the fear of objections from the customer. Are they obstacles or opportunities for you? If you are like most sales professionals you are always looking for new and better ways to handle customer objections and close the sale.

Imagine you could turn objections into approval; become confident and competent when handling objections, and learn to use them to your own advantage. How would that benefit your bottom line?

We will show you how to handle statements like, “We need to think it over…” or, “We need to speak with…” Also you will learn how to bypass resistance and handle objections before they come up; you will discover how agreeing with a buyer’s objection works in your favour.

At this workshop we will show you powerful ways to turn objections into acceptance and you’ll learn how to reduce the number of objections you encounter, turn objections into approval and improve your closing ratio.

At the end of the workshop, you will be able to:

  • Identify the difference between an excuse and real objection
  • Structure your questions to define the objection
  • Handle objections before they come up and avoid frustrating your client
  • Recognize when an objection is just a request for more information
  • How agreeing with their objection works in your favour
  • Make objections disappear using Reframing technique
  • Use the Redefine Pattern to move the conversation from the objection to benefits of your product
  • Make your customer’s feel you are on their side
  • Handle all possible objections and turn them into approval

Learning these skills will give you a power of language and the absolute power to wipe objections out of your customer's mind. Your life as a salesperson will be less stressful and more rewarding and you can’t put the price-tag on that!

How is this workshop different?

This workshop is not about the law of large numbers, useless one liners, or outdated closing tricks. This workshop is hands-on, real-time and interactive. To get the most out of your training bring your own examples and most common objections and we will give you 3-5 ways on how you can respond and close the sale!

You will acquire practical knowledge that can be easily implemented back at the office. This specific objection-handling knowledge can be used over and over again to crush your sales goals month in and month out!

Who should attend?

  • Sales Reps
  • Sales & Account Managers who are finding it difficult to overcome client objections
  • Sales Managers
  • Entrepreneurs
  • Small and medium size business owners and managers

Enrollment fee includes:

  • Role-plays that will improve your persuasion skills
  • Practices on case studies and “live” examples from your business
  • Specialized workbook and course materials
  • Worksheets
  • BONUS - Book: Trigger Events
  • BONUS - Audio CD: Six Ways of Influencing Your Client

This workshop focuses on the use of trainer led, face to face, classroom whiteboard and live examples training. Other types of delivery such as on-site or remote individual or group and track or session training are available

About the trainer:

Alen Mayer, aka the Chief Sales Introvert, is President and CEO of North American Sales Training, a global sales training and consulting company. North American Sales Training helps sales people finding and winning new clients.

Alen lives, eats and breathes sales and combines 22 years of experience in international sales and business development with a rational no-nonsense practical approach to selling.

Today he is a newly appointed President of the Sales Association Ontario Chapter and President of the International Association of NLP Sales Professionals. He was voted #2 on the list of Top 50 Most Influential People in Sales Lead Management in 2013; he is one of the Top 25 Sales Influencers for 2012, published author of 7 sales titles including “Trigger Events", "Missing Piece to Sales Success" and “Selling For Introverts".

Alen is 8th worst hockey player in Canada, and he hopes to work his way to being 20th worst in the country. His blog is among top 25 sales blogs in the world.

Whether you need to sharpen cold-calling techniques or prospecting strategies, Alen will improve your business. He works closely with business owners and entrepreneurs to create a tailor-made, irresistible scripts for their sales team.

Visit his website or call 647-427-1588 for more information about his powerful sales training seminars, in-house workshops, and speaking engagements. 

Reserve your seat today!

Click on the link below to reserve your seat today or call with your credit card information: 647-427-1588. Another option is to mail a check payable to North American Sales Training Corporation, 1 Yonge St, Suite 1801, Toronto, ON, M5E 1W7

We will provide a complimentary lunch during the workshop for all attendees.

Participants are responsible for all costs related to attendance, including transportation, parking, lodging, other meals and incidentals.

Please send questions about the workshop to: or call at 647-427-1588.

Cancellation policy

Cancellation requests must be submitted via email. No refunds or credits will be issued for cancellation requests received with less than five business days notice, and the participant will be assessed the full fee.

Substitution of one participant for another for a specific seminar or workshop will be accepted with notice at least two business days prior to the beginning of the seminar or workshop. Substitution requests must be submitted via email. No substitution requests will be made for requests received with less than two business days notice.

Seminar or workshop may be rescheduled without penalty by providing North American Sales Training notice at least five business days prior to the scheduled start date of the seminar. Reschedules will be based on availability. Reschedule requests must be submitted via email. No seminar or workshop reschedules will be made for requests received with less than five business days notice, and the participant will be assessed the full fee.

Have questions about Handle Objections Effectively and Close More Sales!? Contact North American Sales Training

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When & Where

Toronto Star Building
1 Yonge Street
Toronto, ON M5E 1W7

Thursday, October 26, 2017 from 8:30 AM to 4:30 PM (EDT)

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North American Sales Training

North American Sales Training runs the most advanced sales training in Canada. 

We specialize in B2B and B2C Sales Training, and many organizations and individuals have benefited from the training expertise of our training experts. We provide various sales solutions to enable your sales representatives to improve their performance and close more sales.

We consult and train businesses, entrepreneurs and salespeople on a variety of sales topics – from speaking the language of your client’s mind, establishing rapport with ease, discovering your prospect’s buying strategy, listening more effectively, to attracting clients without manipulation, turning objections into approval, and getting your clients to close themselves.



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Handle Objections Effectively and Close More Sales!
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