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Would you like to understand the impact people's words and tone has on your ability to communicate effectively?
Would you like to know what words create trust and connection?
Do you avoid difficult conversations?
If you answered "yes" to any of those questions, then this workshop is designed for you!
You will learn the following:
How the words we choose to use can be the most powerful tool in our toolkit - and reveal the most about your clients/customers and team.
Experience the power of the Conversational Dashboard™ to help in our understanding of neuroscience and our ability to fully co-create a new future with those we interact daily.
How our brain creates "chemical cocktails" to either up-regulate or down-regulate our ability to fully connect with others and the importance of intention and impact in changing behavior.
To develop a thorough understanding of how to build strong trusting relationships using the five conversational essentials.
Through a combination of theory and practical application, this workshop will leave you listening to conversations with new ears!
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