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The StoneHouse Hall

2195 Lansdowne Street

Peterborough, ON K9J 6X4

Canada

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Supervisor Course: A one-day workshop introducing essential skills for managers and supervisors

About this Event

Back by popular demand! I'm in charge here! ... now what?

Supervisor Course: A one-day workshop introducing essential skills for managers and supervisors

Introduction

Managers and Supervisors are Leaders, and leadership is the key to obtaining improved productivity from people. This experiential, one-day workshop provides a firm foundation in communication and conflict management skills. We build on this with a focus on key aspects of management and supervision including motivation, coaching and teambuilding. Finally, we look at performance management and leading change, where all the skills and knowledge developed earlier in the workshop come into play.

Main Objectives

  • To understand relevant modern leadership processes, principles and problems.
  • To enable supervisors and managers to use this knowledge to improve how they carry out their critical role in the organization.

Enabling Objectives

After completing this training, participants will be able to:

  • Communicate and relate more effectively with others.
  • Handle conflicts constructively to improve working relationships.
  • Provide effective leadership and coaching in order to develop people for improved performance.
  • Understand what motivates people to improve performance.
  • Know what it takes to build effective teams to leverage individual productivity.
  • Work with staff to ensure performance expectations are met.
  • Delegate effectively to develop staff.

Workshop Content

  • Leadership and Management – Are These the Same?
  • Some Organizational Realities – Psychological Sabotage/Bare Minimum Performance
  • Listening and Asking Questions: Fundamental Tools for Leaders
  • Conflict Management
  • Motivating People to Improved Performance
  • The Stages of Team Development
  • Performance Management – Making Your Expectations Clear
  • Conflict Management
  • Delegation

Note: Participants will share experiences and ideas and learn from each other as well as from the instructor.

Our instructor, Gerry Call is an experienced speaker, consultant, facilitator and author, with strong capabilities to motivate and entertain audiences. He is noted for his "down to earth" style as well as for his positive and humorous attitude towards his topics. Gerry creates powerful learning environments to help people move from the okay to the extraordinary . Gerry uses his various skills to problem solve "people" issues, and help people devise creative and practical solutions. His personal aim is to make a difference in peoples' performance by helping them better understand themselves and others. Through application of simple yet practical concepts and ideas, Gerry motivates people to make changes in the way they do things.

Gerry's motto is, People Matter Most.

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Date and Time

Location

The StoneHouse Hall

2195 Lansdowne Street

Peterborough, ON K9J 6X4

Canada

View Map

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