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Event description
Strategies for enhancing resource planning, business process management and operational costing using Activity-Based Planning (ABP)

About this Event

This two-day online workshop will be delivered over 4 consecutive half-day sessions from Feb 23-26, 2021 (Noon-3:30pm Eastern). Developed and delivered by Landmark Decisions and co-hosted by CloseReach and CBP-Software, this online workshop is offered to assist organizations better understand the critical success factors associated with driving a “Business Process Improvement” culture in their organizations. Through the use of real-world examples and an interactive “hands-on” case study, participants come away with “ready to apply” tips, techniques, and templates to either initiate or enhance efficiency or operational/service costing initiatives in their own organizations.

Key Learning Objectives

  • Learn how to initiate, align, and sustain activity-based planning (ABP) and improved operational costing in your organization
  • Develop “hands-on” experience in building meaningful resource management and operational planning and costing models
  • Appreciate the value of planning in a collaborative environment to improve the long-term sustainability of the enterprise
  • Understand the role of ABP technology using Collaborative Business Planning (CBP), for visualization, calculation and scenario playing purposes

Who Should Attend and Why?

This workshop provides foundational training on developing high quality business process/cost management content. It also demonstrates how leading-edge ABP software like CBP can be used to help organizations better collaborate to improve organizational performance. It will benefit:

  • Strategic managers tasked with charting future organizational impacts
  • Operational managers needing to better understand resource capacity requirements for doing more with less
  • Financial and resource management personnel responsible for costing or budgeting

Course Outline

Key Opportunities for Improved Operational Costing

  • Driving forces for improved operational cost management
  • Common challenges in operational costing
  • The value proposition for enhancing resource and cost management practices

Linking Operational Planning and Strategy Execution

  • How resource management supports all business management perspectives
  • Aligning operational planning with performance indicators and targets
  • The fit for ABP and CAM-I's Closed Loop methodology concepts

Fundamentals of Activity-Based Planning (ABP)

  • Evolution of cost management methodologies
  • Understanding resource capacity and utilization
  • Scenario-playing for improved organizational efficiency

The Eight Steps to Implementing ABP

  • Conduct a strategic assessment to determine operational costing objectives
  • Analyze current business status and define organization outputs
  • Perform an activity analysis to understand business processes and relationships
  • Construct the business model diagram to define data collection requirements
  • Collect relevant operational and financial data to populate the business model
  • Build and validate the business model using CBP
  • Improve cost behavior understanding and identify optimization opportunities
  • Plan and budget for the future using “what-if” capabilities

The Role and Value of ABP Technology

  • How technology enhances organizational engagement
  • The value proposition for implementing ABP technology
  • Applying ABP concepts using Collaborative Business Planning (CBP)

Initiating, Aligning and Sustaining Activity-Based Planning Models

  • Identifying major hurdles to successfully implementing ABP
  • Considerations and benefits of deploying an ABP pilot
  • Integrating ABP with other initiatives such as Lean and Results-based Management

Workshop Dates/Times:

Tuesday, February 23, 2021 - Noon-3:30pm Eastern

Wednesday, February 24, 2021 - Noon-3:30pm Eastern

Thursday, February 25, 2021 - Noon-3:30pm Eastern

Friday, February 26, 2021 - Noon-3:30pm Eastern


Mike Haley, M.Sc., is President of Landmark Decisions Inc., a Canadian niche consulting firm providing worldwide “performance alignment” facilitation, training, and implementation services. Mike has over 25 years’ experience in developing and delivering professional training on strategic and operational planning and cost modeling techniques which help both private and public-sector organizations improve their business decision-making capacity. Public sector clients have included Canada Council for the Arts, Canadian Coast Guard, Health Canada, Nova Scotia Crown Lending Agency, Transport Canada, Treasury Board Secretariat, Veterans Affairs, US Navy, and various departments in the New Zealand government. Mike has also worked with private-sector clients such as Air Canada, Bell Aliant, Kroger Foods, Maersk-Sealand, Pfizer, and Telekom Malaysia.

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