Research has shown that 80% of a building’s lifecycle cost can be attributed to facility maintenance and operations (M&O). Further analysis reveals that the majority of that cost can be attributed to staff labour. Therefore, to reduce the overall costs of building ownership we must better prepare the operational staff to manage M&O activities more efficiently. Digital asset management has the potential to revolutionize how you manage and maintain your buildings over their lifecycle. Moreover, BIM technologies have provided an environment that enables better information aggregation and exchanges, but the most crucial factor is knowing what to ask for and how to ask for it. This full day session will teach you how to define your organizational needs and customize your unique requirements. Many industry “standards” are misleading, convoluted, and incompatible with procurement methods. You will learn how to navigate the endless technical jargon and filter out what is important for your project, starting at the very beginning. At the end of this conference you will understand the entire value chain and its stakeholders enabling project delivery focused on digital asset management.