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INFO SESSION//WHAT IS BUSINESS RELATIONSHIP MANAGEMENT PROFESSIONAL CERTIFI...

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IT Chapter

300 Rue du Saint Sacrement

# 407

Montreal, QC H2Y 1X4

Canada

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Please join our FREE information session about professional certification in Business Relationship Management (BRMP)

About BRMP Certification

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Holders of the BRMP credentials will be able to demonstrate their understanding of:

  • The characteristics of the BRM role.
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
  • The use of Portfolio Management disciplines and techniques to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs to minimize value leakage.
  • The BRM role in Service Management and alignment of services and service levels with business needs.
  • The principles of effective and persuasive communication

Don’t hesitate to add value inside your organization by holding solid BRM capabilities. Obtain you BRMP certification with IT Chapter :https://itchapter.com/training/business-relationship-management-professional-brmp

About Business Relationship Management

In today world many challenges rose from the miscommunication between the Business and IT (the provider). In many organizations, those two entities have been seen as rivals than partners. There are struggles to get the right type of information out of the organization. Business may be blind to service gaps in which they are expecting improvement. The IT may be making significant improvements to systems in which they fail to share with the business.

To help business executives navigate seemingly complex IT organizations and improve service delivery, the Business Relationship Management (BRM) role has become a necessity. The BRM sits between the business and the IT to help ensure convergence of business value, priorities, timely escalations, and powerful communications deliveries. The BRM role focuses on the business customer and realized business value. BRMs add real, tangible value by helping to shape business demand for IT and ensure business value is realized from IT solutions.

To help to see if your organization has implemented the BRM role at its full capacity, take the time to answer the following questions.

  • From the IT standpoint, does your IT organization see the BRM as an influencer enabler to remove challenges with the Business
  • Do you regularly spend time understanding the IT pains and challenges
  • From the Business Standpoint, does the Business invite you to the most strategic of discussions
  • Does the business understand the business value the IT brings to the organization
  • Does the Business feel you are an influencer in the IT organization?

If your answer to those questions is NO, or NOT SURE, it means that BRM practice in your organization shall be aligned or improved. BRMs must ensure that they have solid tools and BRM processes that align IT and business. This is exactly what the Business Relationship Management Professional (BRMP®) certification can help you to achieve.


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IT Chapter

300 Rue du Saint Sacrement

# 407

Montreal, QC H2Y 1X4

Canada

View Map

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