JIRA Foundation | Montreal

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3 Place Ville Marie 400

Montreal, QC H3B 2E3


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In this course, participants figure out how JIRA is composed and gain hands-on experience working with the JIRA tool by performing the most well-known functions. Participants work through genuine situations utilizing a preconfigured occurrence of JIRA. By signing into JIRA as clients with different functions and JIRA roles, participants pick up a comprehension of who commonly performs these tasks. In the wake of going through this course, participants will learn the basics of managing and tracking team issues and projects. They will come back to their occupations with expanded certainty and a superior knowledge of frequently utilized JIRA functions. This will enable participants to start using JIRA with best practices and utilize tool potential in Agile environment to its fullest.


The material covers all features of the product from an end-user’s perspective. After attending this course, participants should be able to:

  • Navigate JIRA effortlessly
  • Manage and create a JIRA issue (user stories, epic, bugs, tasks) and progress it through the workflow
  • Track the issue status as it flows through the workflow using search
  • Prioritize how issues are categorized in JIRA
  • Update existing issues, changing priority and assignees
  • Create Test cases using Zephyr
  • Communicate progress of project tasks (reporting) using the JIRA dashboard.
  • Traceability, Defect reporting, Execution status reports
  • Attachments, bulk operations, linking issues, searching for issues, saving searches for later use and setting up a personal dashboard.


  • What is an Issue
  • What is a Project
  • What is Workflow

Exploring the JIRA Workspace

  • Attaching a File
  • Attaching a Screenshot
  • Cloning an Issue
  • Commenting on an Issue
  • Creating an Issue
  • Creating a Sub-Task
  • Labelling an Issue
  • Linking Issues

JIRA roles

  • Administrators
  • Developers
  • Testers
  • Users

Issues Hierarchy

  • Bug
  • Task
  • Epic
  • Improvement


  • Workload Pie Chart Report
  • User Workload Report
  • Version Workload Report
  • Time Tracking Report
  • Single Level Group by Report
  • Created vs Resolved Issues Report
  • Resolution Time Report
  • Pie Chart Report
  • Average Age Report
  • Recently Created Issues Report
  • Time Since Issues Report

Managing the Backlog

  • Groom the backlog and plan the sprint.
  • Prioritize issues and group them into epics and versions.
  • Objective: Estimate stories and create a sprint backlog.

Logging Work on an Issue

  • Modifying Multiple (‘Bulk’) Issues
  • Moving an Issue
  • Scheduling an Issue
  • Setting Security on an Issue
  • Viewing an Issue’s Change History
  • Adding/Removing Column fields
  • Searching for Issues
  • Simple Search
  • Advanced Search through Queries


  • Course material


For group discount and questions contact us | info@intudio.com | (514) 600-5114

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3 Place Ville Marie 400

Montreal, QC H3B 2E3


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