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This class is for those who take responsibility for improving delivery of products and services to the customers of their technology and, speaking more broadly, professional service businesses.
Your classmates may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.
This class is part of Toronto Kanban Week III, a weeklong modular training program. Check out other training classes offered during that week and the combination tickets.
What You'll Learn
Understanding the Kanban method, principles and practices
Apply systems thinking to design and introduce a unique Kanban system in your unique work environment
Graduate from organizing your work with a team Kanban board to designing a Kanban system with the aims to improve customer-focused service delivery and to make a difference in your technology business
Curriculum
Day 1 - Overview
Kanban in action
Key elements of a Kanban system: commitment points, work item types, classes of service, explicit policies, cadences
Kanban system mechanics: pull, replenishment, delivery
Key Kanban system indicators: lead time, cumulative-flow diagram
Day 2 - STATIK: the systems thinking approach to introducing Kanban
Kanban case study
Creating context for change
Demand analysis
Workflow visualization
Discovering and designing classes of service
Replenishment and delivery cadences
Kanban system visualization
Both days consist largely of interactive group exercises and games.
Certification
This training class is certified by Lean Kanban University as KMP I level training. Participants receive standard LKU certificates of class completion.
LKU awards the Kanban Management Professional (KMP) credential to those successfully completed:
Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading Kanban experts and validated in hundreds of training classes around the world.
You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change
You get a trainer who is the first LKU accredited trainer in Ontario, a long-time user and coach of the method, someone who is respected in Kanban communities around the world, and knows the stuff.
Alexei Zheglov is recognized by Lean Kanban University (LKU) as a Kanban Coaching Professional (KCP) and is an Accredited Kanban Trainer (AKT) - the first one in Central Canada. He brings to the table two decades' experience in computer software industry and a decade of process improvement.
Alexei founded Lean A-to-Z, Inc. to bring Lean product development and Kanban to intellectual organizations who seek these modern management ideas and pragmatic guidance to improve their high-technology businesses. As the firm's principal consultant, he has consulted and trained professionals, managers and executives in Canada, the US, Europe, Asia and South America. His clients represent a wide range of industries, including software, IT, biotechnology, financial services, education and transportation.
Alexei is well respected in the Kanban expert community, speaks frequently at international Lean Kanban conferences and keeps a blog at connected-knowledge.com.
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