Who Should Attend

This class is for those who take responsibility for improving delivery of products and services to the customers of their technology and, speaking more broadly, professional service businesses.

Your classmates may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.

This class is part of Toronto Kanban Week III, a weeklong modular training program. Check out other training classes offered during that week and the combination tickets.

What You'll Learn

• Understanding the Kanban method, principles and practices
• Apply systems thinking to design and introduce a unique Kanban system in your unique work environment
• Graduate from organizing your work with a team Kanban board to designing a Kanban system with the aims to improve customer-focused service delivery and to make a difference in your technology business

Day 1 - Overview

• Kanban in action
• Key elements of a Kanban system: commitment points, work item types, classes of service, explicit policies, cadences
• Kanban system mechanics: pull, replenishment, delivery
• Key Kanban system indicators: lead time, cumulative-flow diagram

Certification

This training class is certified by Lean Kanban University as KMP I level training. Participants receive standard LKU certificates of class completion.

LKU awards the Kanban Management Professional (KMP) credential to those successfully completed:

• this class
• a more advanced class, Kanban Management Professional (KMP II)

Advantages

• Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading Kanban experts and validated in hundreds of training classes around the world.
• You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change
• You get a trainer who is the first LKU accredited trainer in Ontario, a long-time user and coach of the method, someone who is respected in Kanban communities around the world, and knows the stuff.
• Private on-site and semi-private training classes are also available, upon request. Check out the list of all our current public training offerings.

Policies

• Attendee substitutions are allowed anytime until the start of the class
• Refunds are provided as follows: 35 days or more, 100%; 15 days or more, 50%
• The organizer reserves the right to cancel classes if registrations are insufficient.