Knowledge Management Training in Singapore

Certificate: Course Completion Certificate Language: English

Duration: 1 Day Credits: 8

Course Delivery: Classroom/ Virtual Live/ On-Site

Course Description:

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge! The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Target Audience:

Anybody who is interested in learning Knowledge Management Skills

Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:

• Understanding Knowledge Management
• The Knowledge Management Life Cycle
• The New Knowledge Management Paradigm Implications and Applications
• Knowledge Management Models
• Building a Knowledge Management Rationale
• Customizing Knowledge Management Definitions
• Implementing Knowledge Management in Your Organization
• Tips for Success

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: Understanding Knowledge Management

• What is Knowledge
• What is Knowledge Management
• A Brief History
• Applications in the Workplace

Module Two: Dos and Dont’s

• Data, Information, and Knowledge
• The Tacit Mode

Module Three: The Knowledge Management Life Cycle

• Understanding Episodes
• Acquisition
• Knowledge
• Integration

Module Four: The New Knowledge Management Paradigm

• Paradigms of the Past
• The New Paradigm
• Implications and Applications
• The Knowledge Management Endgame

Module Five: Knowledge Management Models

• The Nonaka and Takeuchi Model (SECI)
• Wiig Model
• Kakabadse Model
• Boisot Model

Module Six: Building a Knowledge Management Rationale

• Why Rationale is Necessary
• Building a Business Case
• Finding Success Stories
• The Communization/Customisation Model

Module Seven: Customising Knowledge Management Definitions

• Components of a Knowledge Management Definition
• Customising the Components
• Creating a KMBOK

Module Eight: Implementing Knowledge Management in Your Organization

• Gathering Support
• Identifying Opportunities for Revenue Streams
• Key Knowledge Management Techniques
• A Map for Success
• The No-Budget Scenario

Module Nine: Tips for Success

• About the Chief Knowledge Officer
• Knowledge Management Skill Checklist
• The Knowledge Management Imperative
• The Hype Curve
• Barriers and Helpers to Success

Module Ten: Advance Topics

• The Knowledge Management Maturity Model
• Absorptive Capacity
• Rustiness
• Process Model Types

Module Eleven: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Certification:

Once after the training you receive course completion certificate.

Note:

However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@academyforpros.com for dates and details of Instructor Led Live Virtual Session.

If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option you can reach us at info@academyforpros.com for more details about on-site or corporate training.

Offers:

Groups of 3 people 10% Discount

Groups of 5 people 15% Discount

Groups of 10 people 20% Discount