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Leading Through Conflict: "Third Party" Skills
Wed, 25 January 2017, 9:00 AM – 12:00 PM CST
It is sometimes easy for managers to simply give advice or problem-solve the issue themselves when they become aware of differences between staff. Attendees will leave this session with new tools and a new conceptual framework that will enable them to keep the conflict where it belongs (between the individuals) while at the same time supporting the parties to talk about their differences with one another.