Level 1 City of Toronto-De-escalation Training for Street-Front Retailers
Level 1 City of Toronto-De-escalation Training for Street-Front Retailers
Wed, Apr 12, 2023 9:00 AM EDT (-04:00)
Free
Actions Panel
Level 1 City of Toronto-De-escalation Training for Street-Front Retailers
Learn how to use customer service and supportive communication for de-escalation in your workplace.
By City of Toronto Economic Development & Culture
When and where
Date and time
Tue, Feb 14, 2023 6:00 AM - 8:00 AM PST
Location
Online
About this event
During these challenging times, stress levels are higher for everyone. In this webinar, we'll explore using supportive communication and de-escalation skills with individuals who may be displaying agitated behaviours in your business or who may be street-involved.
Each session has a maximum of 25 attendees. If the session is full, please use the waitlist function and tickets can be released.
Tags
About the organizer
Organized by
City of Toronto Economic Development & Culture Economic Development & Culture strives to make Toronto a place where business and culture thrive. The division’s objective is to advance Toronto’s prosperity, opportunity and liveability by:
- fostering employment and investment opportunities
- encouraging Toronto’s cultural vibrancy through more and enhanced cultural experiences
- engaging partners in the planning and development of the City’s economic and cultural resources