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Listening to the Tone of Voice in Your Rules with Lewis Eisen, B.A., J.D., C.I.P.

CAPS - Ottawa Chapter

Listening to the Tone of Voice in Your Rules with...

Registration Information

Registration Type Price Fee Quantity
CAPS Member/Sponsor
Select this ticket if you are a current CAPS Member
$10.00 $1.62
Non-Member
Select this ticket if you are not a CAPS member
$15.00 $1.93

Share Listening to the Tone of Voice in Your Rules with Lewis Eisen, B.A., J.D., C.I.P.

Event Details

CAPS Ottawa Power Breakfast Series

Enjoy CAPS for breakfast; boost your business by lunch.

 

Join us for this monthly breakfast series to:

          NETWORK:  Connect with like-minded entrepreneurs

          LEARN:  Acquire practical strategies that will drive your business

          GROW:  Expand your mindset with innovative ideas and insights

 

Mark Your Calendar for Tuesday, November 12th

 

Listening to the Tone of Voice in Your Rules

with Lewis Eisen, B.A., J.D., C.I.P

 

You may not realize it, but you make lots of rules. Your web site contains pages dictating terms and conditions and your privacy practices. You send clients information explaining the conditions around the way you work. You have a cancellation and refund policy. Before giving a seminar, you send instructions to participants on how to prepare. We all have to do it; It's impossible to operate without rules.

 

But how are those rules heard by others? Too often our rules sound aggressive and confrontational—not because we want to come across that way, but simply because we didn't pay attention to the tone of voice. This eye-opening session will make you rethink the way you word your written communications.


 

About Lewis Eisen, B.A., J.D., C.I.P.:

Lewis S Eisen, B.A., J.D., C.I.P. has practised law, been a technology consultant, and been a policy writer in the Government of Canada. His approach to writing policy has been adopted by groups at organizations such as the RCMP, the Canadian Nuclear Safety Commission, and other groups across Canada, the US and the UK. He is the author of the international bestseller How to Write Rules that People Want to Follow: A Guide to Writing Respectful Policies and Directives.

 

Seating is limited - Act Fast! 

 


 

Date: Tuesday, November 12, 2019

Time: 7:30 - 9:00am

Location: Perkins Restaurant, 1130 St. Laurent Blvd, K1K 3B6  (map)

          We'll be in the private room

Cost: $10 for Members 
          $15 for Non-Members
          Note: Your breakfast is at your cost

 

Registration Deadline: Sunday, November 10 (6pm)


CAPS Ottawa Power Breakfast Series Cancellation policy:  There are no refunds for this event.  Substitutions are welcome at anytime.


Have questions about Listening to the Tone of Voice in Your Rules with Lewis Eisen, B.A., J.D., C.I.P.? Contact CAPS - Ottawa Chapter
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Where


Perkins Restaurant
1130 St Laurent Blvd.
Ottawa, ON K1K3B6
Canada

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