Facilitated by: Michael Lewis, Managing Director, Michael Lewis Training, Motivation And Development
When things are said, feelings are hurt and healing isn’t optional supervisors and managers must take on the pivotal role of mediating and mending fences and building bridges. But where to start? And what questions must be asked and answered before, during and after an issue or incident. Rebuilding trust and working through anger means being skilled and patient, firm and understanding and above all…caring enough to wounded parties heal and move on. This workshop explores a restorative process and tools that supervisors can use when they need to step in and mediate after conflicts and incidents between staff and parents/families.
Registration begins September 6, 2016
Time: 6:30 to 8:30 pm
Registration Deadline: Oct 14