$1,000 – $1,200

Multiple Dates

Microsoft Dynamics 365 Customization and Configuration Training - Online

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description


This training course is designed to equip participants with the knowledge and skills of the various enhancement and customization features available in Microsoft Dynamics 365 (CRM). The training will help you to become an expert in personalizing and customizing this highly flexible and adaptable tool to fit your organization’s business needs.

Course Highlights

  • Real world examples

  • Case study

  • Exam prep for Microsoft Dynamics 365 Customization and Configuration Certification (Exam MB2-716)

  • Relevant study material / books to be provided


  • Dynamics 365 Framework

  • Entities and Forms Customization

  • Dialogs, Workflows and Business Process Flows

  • Rollups, calculated fields and business rules

  • Users and Security Management

  • Visualisations and Dashboards

  • Integration with Microsoft Outlook

  • Integration with Microsoft SharePoint

  • Interactive Service Hub

  • Data Import and Export

  • Mobility

  • Configuration and Personalization

Intended Audience

System Customizers, Application Administrators and Support Analysts, Business Analysts, Software Developers and Programmers, ERP / CRM Consultants, Super / Power Users


Shan Mehdi,

Microsoft Specialist for Dynamics CRM 2016 Customization and Configuration

Instructor Profile: https://www.linkedin.com/in/shanmehdi/

Course Duration / Schedule

4 Days (32 Hours)

Monday, Apr 16, 2018 to Thursday, Apr 19, 2018

Time: 9:00 AM- 5:00 PM

Course Fee

Regular Fee: CAD $1,200

Early bird (until Feb): CAD $1,000

  • WebEx details will be shared with registered participants one week before the class
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Refund Policy

Refunds up to 7 days before event

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