Navigating Difficult Conversations

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Room 70, Lower Place Riel (ISSAC training room)

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Difficult conversations are inevitable and often uncomfortable but by learning how to approach those conversations with assertive communication, understanding conflict does not have to be personal, and the importance of addressing the difficult topics so the smaller ones become more manageable. The goal is to assist you in developing tools to understand, manage, and address difficult conversations reducing anxiety as well as working towards a resolution. This session will include theoretical discussions in group settings.

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Room 70, Lower Place Riel (ISSAC training room)

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