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Carizon Family and Community Services




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Do you want to get certified with OCASI positive space two days workshop in Kitchener!

Positive Spaces are welcoming environments where LGBTQ+ newcomers are able to access culturally inclusive services with dignity and respect, and where service providers can work free from discrimination based on sexual orientation, gender identity and gender expression. LGBTQ+ newcomers are an integral, though often invisible, part of immigrant and refugee communities as well as LGBTQ+ communities. Everyone can work to create Positive Spaces by challenging homophobia, biphobia, transphobia, heterosexism, monosexism, and cissexism, and by becoming an ally.

Workshop Descriptions

Information: The Positive Space Workshop will be held so that participants will be able to get a certificate from OCASI when Modules 1, 2 and 4 are complited for participants who do not considered as in management; and Module 3 is added for participants who are in the management team.


November 19th Session 1&2 8:30 am - 4:00 pm with breaks between

November 20th Session 3 8:30 am - 12:00 pm

November 20th Session 4 1:00 pm - 4:00 pm


645 Westmount Rd. East Kitchener On. N2E 2S3

Carizon Family and Community Services – Downstairs Community Room

N.B.: No parking available on site – there is a plaza across the street near and at Tim Horton that folks can park at :)

Module 1: Terminology & Language – Creating Positive Spaces

This module focuses on understanding the particular needs and realities of LGBTQ+ newcomers, and is appropriate if you are in the beginning phases of creating Positive Spaces in your agency.

Module 2: Intersecting Identities & Oppressions – Positive and Negative Spaces

Module 2 focuses on deepening awareness and knowledge from the first module, while building on any other training you may have undergone at an organizational and/or individual level, and using this synthesis of information to create organizational standards and best practices for LGBTQ+ service provision for newcomers within your agency. This module is appropriate if you are creating positive spaces within your professional environment, and have continuously participated in similar trainings at all levels of your agency.

In Modules 1 & 2, participants are introduced to:

  • Terminology and language (defining LGBTQ+ communities)

  • Issues faced by LGBTQ+ individuals

  • What LGBTQ+ positive space is, looks like, and why it is important

  • Identities and multiple oppressions

  • What becoming an ally to LGBTQ+ individuals means

  • The lack of support that LGBTQ+ people often face

  • Positive and negative spaces

  • Next steps for your agency

Module 3: Accessing Settlement Services as a Human Right

For Executive Directors, Managers, and Board Members

Using the Ontario Human Rights Code (OHRC) as a framework, this training is specifically designed for management. It is intended to raise awareness about access as a human right, and to support decision makers in creating and supporting organizational changes. Through practical work and discussion, managers and board members will be better prepared for some of the staff resistance that can hamper organizational changes and present challenges.

Management and board members will leave the workshop with an understanding of:

  • Human rights legislation

  • Explore employee/employer resistance to LGBTQ+ Positive Spaces

  • Examine the roles in creating and maintaining organizational culture

  • Review policies and procedures within the agency

  • Create an action plan for organizational changes

Module 4: Open Space – Understanding LGBTQ+ Issues within Settlement Services

For Front-Line Workers who have previously completed Modules 1 & 2

The last training module invites participants to engage in an honest and thoughtful discussion of LGBTQ+ issues, and they will leave this session with resources as well as relevant models of good practice. Participants will gain a fuller understanding of the various dimensions of transnational LGBTQ+ lives and communities.

Front-line staff will develop skills and best practices to work effectively with their LGBTQ+ clients and colleagues by using detailed case studies based on real-life examples. Participants will unpack anxieties and misconceptions around sexuality and gender so that they can effectively work with LGBTQ+ immigrants and refugees in the settlement sector. This is an advanced training module that is intended to be completed after Modules 1 & 2.


Sizwe-Alexandre Inkingi , Coordinator, Positive Spaces Initiative

Ontario Council of Agencies Serving Immigrants (OCASI)

Tel: 416-322-4950 ext. 252 E-mail:

Yara Kodershah Coordinator, Positive Spaces Initiative

Ontario Council of Agencies Serving Immigrants (OCASI)

416 322 4950 x242 E-mail:

Please register early because sits are limited!

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