One-day Quality Improvement Training in Niagara

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McMaster University, Niagara Regional Campus, Cairns Research Complex

1812 Sir Isaac Brock Way

St. Catharines, ON L2S 3A1


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Event description
A one-day training on how to improve your practice, processes/ operations and systems

About this Event

Purpose: To provide participants with the knowledge and tools to effectively contribute to or lead quality improvement projects within or across health care organizations.

Learning Objectives

1-To understand how the Model for Improvement can be applied to address complex health system issues.

2-To learn about and practice using tools that allow for an understanding of root causes of quality related issues and identify potential solutions.

3-To understand the process of implementing and measuring improvements to enhance health system functioning.

Who is the program best suited for?

This workshop is ideal for clinical (physician, nurses, other healthcare professionals and practitioners), administrative healthcare professionals and staff (managers, directors and senior leaders) and health students who are or would like to participate in quality improvement projects.

Prior to the session: Complete the three modules below at:

QI 101: Introduction to Health care improvement

QI 102: How to Improve with the Model for Improvement

QI 103: Testing and Measuring with PDSA cycles


08:00-08:30 Registration / Breakfast

08:30-09:00 Welcome and Program Introduction (Madelyn/Andrea/Krystyna)

09:00-09:30 Case for Improvement; why is Quality Important? (Madelyn)

09:30-10:00 An Improvement Story

10:00-10:15 Morning Break

10:15-11:15 Aim & Measures (Andrea)

11:15-12:00 Run Charts (Andrea)

12:00-1300 LUNCH

1300-1400 PDSA Cycles (Madelyne/Andrea/Krystyna) - (the airplane game)

14:00-14:15 Afternoon Break

14:15-15:15 Change Concepts & Ideas (Andrea)

15:15-15:45 What Next in the Improvement Cycle? Sustaining your change (Andrea/Krystyna)

15:45-15:55 Feedback Summary

15:55-16:00 Evaluation

16:00: Closing remarks

When and where is the training? September 14 (Saturday), 2019 from 8:30 AM to 4:15 PM at Brock University, Cairns Building, Meeting room 207

Registration fee: Waived for practicing clinicians, health professionals and students who are based in Niagara region.

Lunch, refreshments and other costs: Courtesy of the Michael G DeGroote School of Medicine, Niagara Regional Campus

Note: We plan to run a similar session in the coming months.

Session Leads:

Dr. Delrue is a part-time Assistant Clinical Professor of Medicine, McMaster University and has been working as a General Internist in the Niagara Region for the last 10 years. She is currently the Hospital Lead for Quality Improvement for the Niagara Regional Campus, and the physician lead for Medication Reconciliation at Niagara Health. She is involved in many quality improvement initiatives with a particular interest in improving diabetes care in the region.

Madelyn Law,PhD, is the Associate Vice-Provost Teaching and Learning, Associate Professor and Director of I-EQUIP at Brock University. She has taught extensively in the area of quality improvement and mentored over 50 QI projects in Niagara. Dr. Law also engages in research focused on the implementation of QI in public health which has been funded through Public Health Ontario and the Canadian Institutes of Health Research.

Dr. Krystyna Samoraj is an Emergency Physician practicing in Niagara and is an Assistant Clinical Professor at McMaster University. Her interests include education, simulation and quality improvement. She is the Science and Quality Lead for the Emergency Medicine physician group at NHS, and the Assistant Director of the Acute Resuscitation Program at McMaster's Centre for Simulation Based Learning. Finally, she is currently enrolled in her final year of a Master’s of Health Science Education at McMaster.

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McMaster University, Niagara Regional Campus, Cairns Research Complex

1812 Sir Isaac Brock Way

St. Catharines, ON L2S 3A1


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