Research suggests that organizations that demonstrate inclusive business practices are 57.8 per cent more likely to improve their reputations. In addition, employees who view their workplace as inclusive are likely to consider their organization to have ethical value. In the current context, embracing Diversity, Equity, Inclusion and Indigenization (DEII) is a strategic advantage, critical to risk management and increases future personal and business outcomes.

Implementing these practices, however, can be difficult. Wherever there are people, there is bias, and bias affects how we learn, work and interact with each other. We are knowledge workers who “think for a living,” but “much of our thinking is biased, distorted, partial, uninformed or prejudiced.

Unconscious bias is a major risk in the modern workplace, which is increasing in diversity and complexity. Organizations are challenged against this backdrop by increasing demands for greater equity, diversity, inclusion and indigenization from ideation, through design and delivery of services.

This webinar is designed and delivered in a manner to provide opportunities for reflection on the biases you hold and provide strategies to become aware of the impact of bias on individual and organizational outcomes and reputation.

The Webinar will address 3 Key questions:

1. What is Unconscious Bias?
2. How it Works?
3. Why it Matters?

About the Speaker

Michel Shah is an experienced educator, speaker, author and coach who has been a leader in the development of personal and interpersonal skills for over 20 years. She is engaging, “thought-provoking, insightful and inspiring!” Her passion, enthusiasm and confidence combined with a witty sense of humour inspires engagement and excellence.

Michel is a facilitator of Executive Education at Schulich School of Business, York University and professor and faculty consultant for human skills development at George Brown College. She is the author of Explorations in Career Development: Personal and Professional and the upcoming book “UpSkill: For Personal and Professional Success”.