Patients First, But What Next? Inciting Useful Dialogue Around Civility

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Location

TRW Building

3280 Hospital Dr. NW

Calgary, AB T2N 4Z6

Canada

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Event description
Well Doc Alberta and the AMA's Physician and Family Support Program Present: Inciting Useful Dialogue Around Civility

About this Event

Incivility in the workplace is often a symptom of a problem with culture, but when we set out to "change culture”, it’s hard to know where to start.  This talk will focus on interpersonal and behavioural challenges that are specific to medical environments and help you to create a first-steps roadmap applicable to your own clinical setting.

Learning Objectives

  • Explain how incivility in the workplace affects clinical outcomes
  • Describe the cognitive traps that can lead to incivility in the clinical environment
  • Use the series of short original videos on clinical incivility reviewed in the session to start conversations and plan “civility rounds” in their own clinical environment.

Available in person at the University of Calgary or province-wide via webinar. A link will be sent out prior to the session.

Note: this free event is open to practicing physicians, residents, and medical students.

About the Presenter: Jillian Horton MD

Dr. Jillian Horton is a general internist, writer, medical educator, former Associate Dean of Undergraduate Student Affairs, and Director of the Alan Klass Program in Health Humanities at the University of Manitoba in Winnipeg, Canada.  She is the Associate Head, Professionalism and Diversity of the Department of Internal Medicine, and also leads programming and initiatives in physician and learner wellness.

Date and Time

Location

TRW Building

3280 Hospital Dr. NW

Calgary, AB T2N 4Z6

Canada

View Map

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