CHF330 – CHF390

PM Master Class: Building business relationship with Emotional Intelligenc...

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IBM Switzerland Ltd

Vulkanstrasse 106

8048 Zurich


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PM Master Class:
Building business relationship with Emotional Intelligence

PMI Switzerland Chapter is proud to offer you again a One-day PM Master Class. Don’t miss that workshop, expand your knowledge and earn 7 PDU’s.


In this full-day highly interactive classroom training you will receive inputs and try out techniques around how to build business relationships by:

  • understanding the invisible dynamics and the minefield surrounding interpersonal interactions

  • learning more about your own and other people emotions

  • practicing building relationships during the workshop

Short Description:

The job description of a project manager is to deliver projects within a given timeframe, budget and scope. But the real job of a project manager is to handle people involved in a project on many different levels: stakeholders, team members, and suppliers to mention but a few. Emotional and social competences are a must for project managers who are keen to successfully handle their projects. Join the workshop to master these skills and train your Emotional Intelligence.

About the Trainers:

Marina Riedi is a trainer on Emotional Intelligence and a Professional Certified Coach, ICF. In 2012 she founded EQ Power GmbH, which is specialized in assessing, training, and coaching Emotional Intelligence for corporate and private clients. Marina is highly regarded by her clients for her knowledge and passion for the subject of Emotional Intelligence and an ability to bring this subject to her audience in an accessible and practice-oriented way. During workshops Marina is able to engage participants to actively contribute in the training, to share their insights, and generate added-value through the collective wisdom of the room.

Previously Marina Riedi was working for more than a decade as a project manager for IBM Switzerland. This experience allows her to step into project managers’ shoes and understand their challenges. Marina knows the importance of recognizing and dealing with ones own and other people’s emotions in projects from her own experience as well as how to use emotions to build successful relationships.

Carl Emerson is an experienced and flexible facilitator, moderator, and ICF accredited coach. He has spent the last 25 years working in the area of relationship management in the pharmaceutical industry building effective teams and ensuring the achievement of project goals through an effective, collaborative communication structure.

Through many years spent mending broken relationships, finding workable solutions between teams that have lost their focus, Carl developed the skills of group dynamics and flexible approach that has led to him being frequently requested to facilitate meetings, chair debates, generate potential models, coach teams and lead discussions in a dynamic, focused, and enjoyable way. He is known for his verbal skills, story-telling abilities, quick intellect and wit, and ability to tap into the unspoken concerns of all present in complex groups.

Objectives / Agenda / Goals:

Module 1. Relationships Framework

Recognize own motivation and needs behind a business relationship

Identify shared success

Discuss grounding rules

Module 2. Building Trust

Learn about the connection between trust and transparency

Experience the power of emotional expression to connect and express yourself

Experience a decision matrix for setting personal boundaries

Module 3. Emotional Intelligence

Me and my emotions - Two-dimensional map of emotions

Me and my triggers - Strategies for managing emotions

Managing challenging situations and people

Training an emotional state of handling stress

Training Approach:

Consider this training as a day in the laboratory of our human interactions. You will be invited to experience all sorts of techniques first-hand by building relationships with other participants. We will work in plenum, small groups, and as well in pairs. We invite you to be curious! Come prepared to experiment, share, contribute, learn, and reflect.

Target groups: Project- and Program Managers who are keen to be more effective through developing their Emotional Intelligence.


08:30 Registration
09:00 Workshop
17:00 End

Event Language: English

Professional Development Units: 7

- 3 Leadership

- 2 Strategic & Business Management

- 2 Technical Project Management

Event fee discounts: If your are PMI-CH member, please log in with your PMI-CH member account at and enter the event from there in order to benefit from the membership discount:

Cancellation policy: 100% refund is possible for a ticket if cancelled 30 days before the event.

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IBM Switzerland Ltd

Vulkanstrasse 106

8048 Zurich


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