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Technical Communication Lecture Series: Professional E-mail Practice

About this Event


"I don't know why clients/colleagues don't return my e-mails," or "People don't respond properly with all the answers I asked for," are common refrains for some professionals.

This webinar encapsulates best practices for communications, specialized to the context of e-mails, to ensure you get better results from your business (and personal!) correspondence.

Who is This Webinar Designed For?

Practicing professionals in any technical sector.

Instructor: Christa Bedwin

Christa has been a science editor and writer for 20 years, with international experience in science education, chemistry research, engineering, and the environment.

She worked in house with Golder Associates on global engineering and environmental projects, and has freelance experience with educational and trade publishers, industry, government, and academia.

She has written three textbooks for engineering and scientific consultants and co-authored the books Editing Canadian English and Editorial Niches.


For more information, please contact Marni Turek, Program Coordinator. Email:

Upcoming Webinars

14th April 2021: Critical Peer Review

Professional consultants have long realized that getting a peer to read and review their work before sending it out results in a much better product, but the process can be painful.

This webinar addresses some of the common issues with revising peer work, and offers solutions to streamline the process.

Previous Webinars - Recordings Available Upon Request

10th February 2021: Concise Writing Strategies

Mark Twain famously said, "I didn't have time to write a short letter, so I wrote a long one instead." Whether you are writing to clients or colleagues, taking the time to write more concisely can result in more effective communications, better relationships, and increased profits.

This webinar presents strategies for trimming your writing to produce more elegant, pleasing communications.

13th January 2021: Persuasive Writing

The pen is mightier than the sword to win you friends and clients... but wielded incorrectly, the way you put words on the page can damage your relationships and your opportunities.

This webinar gives strategies to explain your perspective in a way that will entice others to want to hear more, and maybe even fund important projects.

9th December 2020: Readability Strategies

From marketing to safety documentation and complex reports, the science of readability can help deliver messages more effectively to readers, improve client relations and enhance profitability.

This webinar presents strategies for making technical English easier to read, including advice about sentence structure, word choice, font selection, page formatting and more. Attendees will leave the session with a range of new strategies in their professional toolkit.

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