Rogers Communications Job Fair (POSTPONED until further notice)
Event Information
Event description
Rogers Communication is hiring for Customer Service Consultants.
About this event
Responsibilities:
- Connect and build rapport with a variety of customers by actively listening to our customers,asking the right questions and offering solutions (products and services) which cater to customer needs
- Deliver reliable solutions to our customers with a sense of urgency and sound judgment and drive the sale of Rogers products and services by consistently meeting/exceeding individual sales targets
- Complete accurate transactions in a timely manner
- Incorporate feedback on a regular basis, to improve your personal and professional development
- Be at ease working in a structured and goal-oriented environment (sales, call duration, quality, customer retention)
- Embrace change in a fast-paced, performance-driven team environment
Minimum Qualifications:
- Completed high school diploma or higher
- Available to work on a flexible schedule: days, evenings and weekends to meet customer demand
- Excellent active listening and communication skills
- Customer Champion: passionate about providing world-class customer service and sales solutions
- Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast-paced environment
- Strong computer skills (Windows and internet navigation) and comfort working with wireless devices
- Punctual and committed to work schedules
Preferred Qualifications:
- Experience in a telecommunications role
- Post-secondary diploma/degree an asset
Great Work, Greater Rewards:
- Competitive base salary + performance based commissions
- Comprehensive benefits program
- 50% Rogers Employee Discount
- Rogers Wealth Accumulation Plan (pension, RRSP’s, employee share plan)
- Career pathing & organic growth opportunities to build a career
Individuals interested in attending the Job Fair on March 19 2020 must pre-register by eventbrite, email -service@tces.on.ca or by contacting 416-488-0084.
To attend you must bring with you a valid sin, resume, piece of ID and proof of work status in Canada.