Responsibilities:

• Connect and build rapport with a variety of customers by actively listening to our customers,asking the right questions and offering solutions (products and services) which cater to customer needs
• Deliver reliable solutions to our customers with a sense of urgency and sound judgment and drive the sale of Rogers products and services by consistently meeting/exceeding individual sales targets
• Complete accurate transactions in a timely manner
• Incorporate feedback on a regular basis, to improve your personal and professional development
• Be at ease working in a structured and goal-oriented environment (sales, call duration, quality, customer retention)
• Embrace change in a fast-paced, performance-driven team environment

Minimum Qualifications:

• Completed high school diploma or higher
• Available to work on a flexible schedule: days, evenings and weekends to meet customer demand
• Excellent active listening and communication skills
• Customer Champion: passionate about providing world-class customer service and sales solutions
• Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast-paced environment
• Strong computer skills (Windows and internet navigation) and comfort working with wireless devices
• Punctual and committed to work schedules

 Preferred Qualifications:

• Experience in a telecommunications role
• Post-secondary diploma/degree an asset

Great Work, Greater Rewards:

• Competitive base salary + performance based commissions
• Comprehensive benefits program
• 50% Rogers Employee Discount
• Rogers Wealth Accumulation Plan (pension, RRSP’s, employee share plan)
• Career pathing & organic growth opportunities to build a career

Individuals interested in attending the Job Fair on March 19 2020 must pre-register by eventbrite, email -service@tces.on.ca or by contacting 416-488-0084.

To attend you must bring with you a valid sin, resume, piece of ID and proof of work status in Canada.