Our MasterClass program is three and a half days for sales staff and a weeklong workshop for mid-level managers. The program is designed to provide attendees with the skills and tactics they need to create a differentiated customer experience that results in loyalty and spend. This intensive, highly-interactive program brings both the “how” and the real world into the training room and emphasizes active skills training exercises and skills application.

Please use the link provided to download the Canadian Service MasterClass Packet for more information.

What You Will Leave With:

• Communication Guide
• Assessment Templates
• Buyer Style Guide
• Customized Roadmaps
• DISC Assessment
• Leadership Tools

If you have additional questions please reach out to our Sales Department at sales@bdcexperts.com or by phone at 866-934-9847.

Note: Registrations are non-refundable.