Free

Service Excellence

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Free

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Register today for the new dynamic, interactive and engaging Service Excellence workshop.

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NEW Customer Service Excellence on Zoom

Excellent and consistent customer service is the foundation of any successful business.

The new dynamic, interactive and engaging Service Excellence workshop encourages participants to go beyond basic customer service and empowers you to create memorable service experiences for your customers. The workshop is delivered over 2 half-days on Zoom.

A $220.00 value. FREE to anyone registered with a KEYS Employment Advisor. Ask today!

Customer Experience

Explore service experiences from the perspective of the customer and delve into the many factors that affect your customer’s service needs and expectations.

Service Process

Practice the 5-step Service Process for providing consistent and exceptional customer service.

Communication

Review the importance of active listening and powerful questions as a key to better understanding your customers' needs and providing great customer service.

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Online event

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Organizer KEYS Job Centre

Organizer of Service Excellence

KEYS provides Kingston and communities in Eastern Ontario with a variety of dynamic employment programs and services. Our expertise in helping individuals to attain their employment goals extends to a diverse population; including: mature workers, persons with disabilities, youth, students and newcomers to Canada.

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